ABOUT US:
The h.wood Group is a Los Angeles based lifestyle and hospitality company with establishments and events across the United States and Europe. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world’s best restaurants, nightlife, and events.
Hidden behind a discreet entrance on the third floor of the prestigious RIVANI building, this intimate, cocktail driven speakeasy brings a cinematic sense of theater to the art of mixology. Centered around Tokyo precision style bartending known as Ginza style, the experience focuses on elevated cocktails served alongside Japanese inspired light bites designed for sharing. Warm lighting, layered textures, and curated vinyl allow the room to effortlessly evolve from early evening conversation into late night energy.
ROLE SUMMARY:
Our new speakeasy concept is seeking an accomplished General Manager with a strong background in bar-driven hospitality operations. The GM will oversee day-to-day operations of an exclusive, bar-centric venue while providing strategic leadership to management and bar teams, ensuring exceptional beverage execution, and maintaining a vibrant guest experience. This role partners closely with corporate departments to drive operational excellence, manage financial performance including labor and beverage COGS, and cultivate a strong service culture. The ideal candidate is forward-thinking, hands-on, and passionate about building high-performing teams while fostering an energetic environment rooted in hospitality, accountability, and operational discipline.
RESPONSIBILTIES:
- Provide high-level leadership and mentorship to all venue leaders, including Assistant General Managers, Floor Managers, and key department heads.
- Collaborate with corporate Operations Directors and Human Resources on strategic initiatives, performance goals, and compliance standards.
- Maintain exceptional service standards while continuously improving operational systems, guest experience, and profitability.
- Oversee scheduling, labor management, and financial controls to align with budgeted KPIs and company expectations.
- Manage and respond to complex guest concerns with a solutions-driven, hospitality-first approach.
- Serve as the escalation point for sensitive employee matters, ensuring proper documentation and alignment with HR protocols.
- Lead all pre-shift meetings, venue trainings, and performance management processes, fostering a culture of excellence, accountability, and development.
- Ensure consistent and compliant food safety, labor, alcohol service, and cleanliness standards across all shifts.
- Partner with the recruitment team to attract and retain top talent, and lead hiring efforts for leadership-level roles.
- Represent the brand with integrity, professionalism, and consistency in all internal and external communications.
- Be physically present during peak service hours and high-impact events to support team execution and guest satisfaction.
- Other tasks as assigned
REQUIREMENTS:
- 7+ years of leadership experience in upscale or fine dining and bar management
- Demonstrated ability to lead large teams, develop emerging leaders, and build strong operational systems.
- Strong knowledge of both front and back of house operations, including labor law compliance, POS systems, and cost controls.
- Excellent problem-solving skills and ability to manage competing priorities under pressure.
- Charismatic, approachable, and professional with a strong presence on the floor.
- Flexible schedule, including nights, weekends, and holidays as needed.
- Must be able to stand during entire shift, often up to 8 hours with frequent bending, squatting, and lifting plates, boxes, and objects up to 30lbs.
- Must have a Manager-level Food Handlers Card
JOB DETAILS AND BENEFITS:
- Full-time, exempt leadership role, bonus eligible
- Health, dental, vision, and life insurance with company contribution (available after 60 days)
- Company dining discounts
- Flexible paid time off policy
- Opportunity to grow within one of the most dynamic hospitality groups in the country
