Field Service Technician

Motion Recruitment
Avon, IN

Job Title: Field Service Technician

Location: Avon, IN 46123

Duration: 2 months

Type: Contract to Hire

Pay Rate: $22/hr. on W2


Additional Notes:

  • This is a field-based printer support role requiring strong customer service skills and hands-on printer hardware troubleshooting/repair experience.
  • Candidates must be comfortable traveling extensively throughout the assigned territory, driving up to 100+ miles per day.
  • A valid driver's license, reliable transportation, and a clean driving record are required.
  • The schedule is Monday through Friday, 9:00 AM – 6:00 PM, with overtime and on-call responsibilities as business needs dictate.
  • Candidates should reside within 20–30 miles of Avon, IN 46123 to support timely response to customer sites.
  • This is an excellent opportunity for entry-level to early-career technicians (0–2 years of experience) looking to gain field service experience.
  • Strong communication skills, professionalism, and the ability to work independently in customer-facing environments are essential.
  • Interview process will begin immediately, and qualified candidates should be available to start as soon as possible.


Required Skills & Experience

  • 0-2 years of experience in troubleshooting and repairing POS or computer hardware systems.
  • Strong customer service and communication skills, with the ability to remain calm under pressure.
  • Basic understanding of networking concepts and restaurant technology environments.
  • Ability to perform light physical/contractor tasks (drilling, mounting, etc.).
  • Willingness to work evenings and participate in an on-call rotation as needed.
  • Reliable transportation for travel between customer locations.
  • Completion of account-specific training and network cable termination training.
  • Active driver's license.


What You Will Be Doing

  • Provide exceptional customer service while supporting restaurant operators and staff.
  • Install, maintain, analyze, troubleshoot, and repair POS systems, hardware, peripherals, and related equipment.
  • Resolve technical issues efficiently and clearly communicate solutions to customers.
  • Document work performed, maintain system configurations, and execute hardware/software upgrades or replacements.
  • Perform light contractor work such as drilling, mounting hardware, and running cabling as needed to complete installations or repairs.
  • Train restaurant employees for proper use of supported systems and equipment.
  • Diagnose and repair product failures; order and replace parts as needed.
  • Recommend appropriate products, services, or solutions based on customer needs.
  • Apply working knowledge of kitchen operations and backend workflows to ensure seamless technology integration.
  • Follow established procedures and guidelines while working with minimal to no supervision.
  • Report to a Team Lead or Field Services Manager.

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