General Manager
Woonsocket, Rhode Island
$70,000 – $75,000 Base + Quarterly Bonus
Confidential Search
About the Opportunity
We are conducting a confidential search for a General Manager to lead operations at a high-traffic entertainment and hospitality venue located in Woonsocket, Rhode Island.
This role is ideal for a hands-on leader who enjoys managing teams in a fast-paced guest environment and is passionate about delivering exceptional customer experiences. The General Manager will oversee daily operations, lead staff development, and drive performance across the location.
Key Responsibilities
- Oversee all aspects of day-to-day operations for a high-volume guest-focused venue
- Lead, train, and develop supervisors and frontline team members
- Manage staffing, scheduling, and labor efficiency
- Ensure exceptional guest service and resolve customer issues professionally
- Drive revenue through events, group bookings, and local partnerships
- Monitor financial performance including sales, labor, and operational expenses
- Maintain facility standards, safety compliance, and operational procedures
- Partner with senior leadership to implement operational improvements and initiatives
- Manage vendor relationships, inventory, and equipment as needed
Qualifications
- 3+ years of leadership experience in hospitality, entertainment, retail, restaurant, or similar service-driven environments
- Proven ability to manage teams in a high-volume setting
- Strong leadership, communication, and organizational skills
- Experience managing budgets, labor, and operational performance metrics
- Ability to work evenings, weekends, and holidays as required
- A proactive, solutions-oriented leadership style
Compensation
- Base Salary: $70,000 – $75,000
- Quarterly performance bonus opportunity
Additional Information
This opportunity is being conducted as a confidential search. Additional details about the organization will be shared with qualified candidates during the interview process.
