Employee Relations Specialist

The Employee Relations Specialist will assist with the daily functions of the Human Resources Department, including enforcing company policies and practices, coaching and guiding front-line management through employee conflicts, working on projects as assigned, conducting or assisting in investigations, and creating new processes and procedures to maintain efficiency within a growing company.

Essential Duties and responsibilities 

• Participates in the development of Human Resources systems, objectives and goals.
• Administers and provides support for a wide variety of human resources activities, including employee relations, compliance, and accommodations.
• Protects the interests of employees and the company in accordance with company policies and governmental laws and regulations.
• Participates in employee discipline, including terminations and investigations.
• Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provide HR expertise in the areas of feedback, employee relations, development and coaching.
• Manage all accommodations (ADA and Religion).
• Communicate directly with employees to define and solve problems causing a negative or unproductive workplace.
• Review and update the ‘Team Member Handbook’ to ensure legal compliance and established culture.
• Maintains compliance with federal, state, and local employment laws and regulations and recommends best practices; reviews policies and practices to maintain compliance.
• Monitors employee performance management, including evaluations and disciplinary actions.
• Conducts HR Audits at car wash locations; Travels as needed.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

Qualifications and Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS.
• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• Minimum of 2 year of related experience.
• SHRM-CP or PHR preferred.
• If you are tasked to drive as a part of this role, then it is required that you have a clean driving record and a current Driver's License that is not suspended or expired.
• Must be able to access and navigate each department at the organization’s facilities.
• Prolonged periods of sitting at a desk and working on a computer.
• Travel a minimum of 3 times a week visiting locations.
• Travel as needed to other regions.
• Must be able to lift 15 pounds at times.