The Donor Relations Officer is responsible for managing and strengthening relationships with CCA’s donor community to deepen engagement, increase retention, and support overall fundraising goals. This includes representing CCA across various types of donor relationships: annual fund supporters, corporate JoyMakers, in-kind supporters, monthly donors, event attendees, and more. In all external relations, the Donor Relations Officer will follow best practices with donor stewardship, communications, and impact reporting. In this role, you will manage a portfolio of donors, executing proactive outreach and cultivating long-term relationships through personalized communication, impact reporting, and ongoing engagement. You will also play a key role in supporting and executing fundraising events, including donor engagement strategies, event coordination, event committee admin, event contractor support, and follow-up stewardship to maximize impact and participation. You will collaborate closely with the Development team to support campaigns and events, identify opportunities to grow donor commitment, and contribute to meeting or exceeding fundraising goals while helping elevate CCA’s overall donor experience.
