Who We Are: Children’s Cancer Association was founded in 1995 by the Ellis family after their five-year-old daughter, Alexandra, died of cancer. Their goal was to create something extraordinary: an organization with a new vision for what pediatric cancer support services look like. Today, the JoyRx Mentorship, Nature, and Music programs reach thousands of hospitalized children of all ages and diagnoses. Our programs reach children where they are — and make their tough days a little brighter. Simply put — joy helps sick kids feel better. Who You Are/Position Summary: As the Donor Relations Officer, you are responsible for managing and strengthening relationships with CCA’s donor community to deepen engagement, increase retention, and support overall fundraising goals. This includes representing CCA across various types of donor relationships: annual fund supporters, corporate JoyMakers, in-kind supporters, monthly donors, event attendees, and more. In all external relations, the Donor Relations Officer will follow best practices with donor stewardship, communications, and impact reporting. In this role, you will manage a portfolio of donors, executing proactive outreach and cultivating long-term relationships through personalized communication, impact reporting, and ongoing engagement. You will also play a key role in supporting and executing fundraising events, including donor engagement strategies, event coordination, event committee admin, event contractor support, and follow-up stewardship to maximize impact and participation. You will collaborate closely with the Development team to support campaigns and events, identify opportunities to grow donor commitment, and contribute to meeting or exceeding fundraising goals while helping elevate CCA’s overall donor experience. The Donor Relations Officer reports to the Sr. Director of Development, PNW. Essential Functions: 1. Development Events: Provide support for CCA development events, including as point person for the guest registration processes, sharing auction support when needed, and onsite event support for PNW regional events. Support communication and coordination with external event contractors and third-party partners. Assist with event logistics and systems (e.g., registration, auction entry, volunteer coordination) to ensure smooth execution. 2. Donor Engagement & Stewardship: Manage and grow a portfolio of donors through proactive outreach, relationship-building, and personalized engagement strategies. Lead donor stewardship efforts, including acknowledgments, impact reporting, recognition, and ongoing communication to strengthen retention and deepen commitment. 3. Development Operations & Initiatives: Lead planning and execution of key development initiatives and campaigns (e.g., annual appeals, raffles, targeted fundraising efforts). Partner with Finance and Data teams to strengthen donor systems and processes, including reporting, acknowledgments, and process improvements within RE NXT. Qualifications and Skills: Demonstrated ability to build and maintain strong, trust-based relationships with donors; strong writing skills, including donor communications, proposals, and storytelling; experience managing or supporting donor portfolios and cultivating relationships with individual and/or corporate donors; experience interacting with senior leaders, donors, and external partners; etc.
