Datacenter Technician

Russell Tobin's client, an American software development company, is hiring a Data Center Technician in Hermiston, OR

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Employment Type: Contract/Onsite

Location: Hermiston, OR 97838

Duration: 5+ months with possible extension

Pay range: $25/hr - $28/hr W2

Work schedule:

• Schedule flexibility required, including potential night shift positions
• Shift options include Sunday–Wednesday or Wednesday–Saturday, 6:00 AM–4:30 PM or 7:30 AM–6:00 PM
• Contingent workers are expected to work holidays if scheduled (regular pay, not holiday pay)
• First two weeks: Monday–Friday, 7:30 AM–4:00 PM (Training)

Job Description:

As a Data Center Technician, you will serve as a primary resolver for the support team, responsible for troubleshooting and resolving complex hardware infrastructure issues. You will support and share knowledge of relevant technologies with team members while working both independently and collaboratively. This role requires basic to intermediate system administration skills and a strong understanding of server hardware. Attention to detail, adaptability, and the ability to follow direction are essential for success in this position.

Key Responsibilities:

• Troubleshoot and resolve hardware and infrastructure-related issues
• Perform hardware replacements and repairs on servers and related equipment
• Support and maintain data center systems and components
• Document issues and resolutions using ticketing systems
• Perform basic network troubleshooting
• Collaborate with team members and share technical knowledge
• Follow all operational and security protocols

Basic Qualifications:

• High school diploma or equivalent
• 1+ years of basic networking knowledge, including TCP/IP
• 1+ years of experience with server or computer hardware components
• Basic Linux/Unix command line knowledge
• Ability to perform hardware replacements and repairs
• Strong communication and teamwork skills
• Receptive to feedback and able to adjust performance as needed

Preferred Qualifications:

• Relevant certifications such as CompTIA (A+, Network+, etc.)
• Experience with ticketing systems and technical documentation

Technical Skills:

• Hardware troubleshooting and repair
• Understanding of cooling systems and power distribution
• Basic Linux/Unix command line usage
• Network troubleshooting fundamentals
• Experience with ticketing and documentation systems

Physical Environment & Working Conditions:

• Work in data center environments with variable temperature conditions
• Exposure to temperature fluctuations based on seasonal and external weather conditions
• Work areas may include dust, airborne particles, and environmental allergens
• Must comply with security protocols, including daily metal detection screening

Physical Requirements:

• Ability to lift up to 40 pounds
• Ability to stand or walk for extended periods
• Ability to climb ladders and work at heights
• Capability to work in varying environmental conditions
• Adaptability to temperature changes within the data center environment

Performance Metrics (KPI):

• Performance measured based on queue priority and resolution timelines
• Professional conduct
• Team cohesion and collaboration

Benefits that Russell Tobin offers:

Russell Tobin and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Russell Tobin and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Russell Tobin and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.