Data Center Technician

Confidential Careers
Cleveland, OH

Position: Data Center Technician

Location: : Brecksville, OH / Cleaveland, OH (Onsite)

Job type: Contract





Responsibilities

Work activities include (and certainly not limited to) the following:

  • Install and remove hardware into racks efficiently and neatly.
  • Collaborate with other technology teams to determine network and storage connections.
  • Enters Service Requests for network/storage/telecom connections.
  • Enter documentation in work orders.
  • Add new equipment in the Data Center Inventory system (dcTrack)
  • Edit records in the Data Center Inventory system as needed.
  • Watch for Incident, Requests and Changes in the ITSM system (Service Now).
  • Work on Incident, Change, and Service Request tickets as needed.
  • Perform the initial configure of Power Distribution Units (PDUs)
  • Add and remove records in the Data Center Energy Management and Power Monitoring Software (PowerIQ)
  • Provide assistance and act as a technical consultant to Data Center users.
  • Attend project meetings and meet or exceed project deadlines.
  • Work with the team to maintain the neatness of all Data Centers
  • Arrange delivery of equipment to other sites
  • Be on-call as scheduled.
  • Ability to work either Day Shift, or Swing Shift, or Mid Shift including weekends and holidays as scheduled.
  • Other duties as assigned.

Other qualifications

  • Must be able to lift 100 pounds.
  • Proficient with Microsoft Excel/Word/Outlook
  • 4+ years of experience working as a Data Center Tech

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