Customer Service Associate – Dallas, TX
Location
Dallas, TX – On-site
Salary
$38,000 – $50,000 per year
Depending on experience, shift, and qualifications
Job Type
Full-time
About the Role
For one of our clients, we are looking for a professional and reliable Customer Service Associate to join their team in Dallas, TX.
The ideal candidate will handle customer inquiries, provide product or service information, resolve issues professionally, and support daily customer service operations through phone, email, chat, or in-person communication.
Your Responsibilities
- Respond to customer inquiries by phone, email, chat, or in person
- Provide accurate information about products, services, orders, and company policies
- Resolve customer complaints professionally and escalate complex issues when required
- Process orders, returns, refunds, payments, or service requests
- Update customer records and maintain accurate notes in the system
- Coordinate with internal teams to resolve customer concerns quickly
- Maintain a positive and professional customer experience
- Follow company procedures, service standards, and compliance requirements
- Support daily administrative and customer service tasks
Your Profile
- Previous experience in customer service, retail, call center, front desk, or administrative support preferred
- Strong communication and problem-solving skills
- Professional phone and email etiquette
- Basic computer skills and ability to use CRM or customer support systems
- Ability to stay calm and professional when handling difficult customers
- Good attention to detail and accuracy
- Reliable, punctual, and team-oriented
- English communication skills required
- Spanish language skills are an advantage
- Willingness to work on-site in Dallas, TX
What Our Client Offers
- Competitive hourly or annual pay
- Stable full-time opportunity
- Training and onboarding support
- Supportive team environment
- Career growth into Senior Customer Service Associate, Team Lead, or Operations Support roles
- Benefits may include health insurance, paid time off, and performance incentives depending on company policy
Apply Now
If you have customer service experience and are looking for an on-site role in Dallas, TX, we would like to hear from you.
Apply with your updated resume in PDF format.