As a Coordinator, you will play a vital role in our Consumer Communications team, focusing on operational support for digital communication campaigns. Your expertise will ensure the successful management and execution of initiatives that engage and inform our valued Members, Owners, and Guests. By partnering with various teams, you will contribute to data-driven decision-making and enhance the overall consumer experience.
- Provide administrative support for consumer digital campaigns, including email and owned-channel initiatives.
- Manage campaign setup, tracking, and reporting using Adobe Campaign and Salesforce Marketing Cloud.
- Compile and maintain campaign performance reports and metrics using Excel.
- Create clear PowerPoint presentations to communicate campaign insights to stakeholders.
- Organize and maintain the Consumer Communications library, ensuring easy access to campaign records and resources.
- Document and maintain campaign processes, calendars, and workflows for consistency.
- Collaborate with the Consumer Communications team to meet campaign timelines and approvals.
- Serve as a key point of coordination between various teams for campaign execution queries.
- Offer general administrative support for meetings, materials, and project coordination as needed.
- 1-3 years of experience in communications, marketing operations, or digital marketing support.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Excel for reporting and data compilation, and PowerPoint for presentation development.
- Strong written and verbal communication skills, particularly for internal operational communication.
- Ability to collaborate effectively in a fast-paced, cross-functional environment.
- A keen eye for detail and a proactive approach to problem-solving.
- Experience with Adobe Campaign or Salesforce Marketing Cloud is an asset.
- Familiarity with consumer behavior and digital communication trends is preferred.
- A passion for delivering exceptional consumer experiences and a commitment to continuous improvement.
- A positive, collaborative attitude and a willingness to learn and grow within the team.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
