Commercial Leasing Manager and Tenant Relations
Direct Hire; up to $95K base salary plus bonus and commissions
San Francisco, CA 94104
Seeking full-time, on-site Leasing Manager to lead occupancy growth for a high-profile class A commercial property in downtown San Francisco. Current occupancies stand at approximately 50%. The goal is to achieve 75% occupancy by December 31, 2026, through tenant retention, new lease acquisitions and strategic outreach.
Key responsibilities to proactively retain existing tenants as the relationship manager through lease renewals. Identify, qualify and close new office tenants to drive occupancy, negotiate terms and coordinate with brokers and legal teams, maintain detailed pipeline reports and provide regular updates to ownership. Work with architects to figure out suitable configurations for tenants.
DUTIES and RESPONSIBILITIES
Leasing Support:
- Manages the daily activities of the leasing operations department in accordance with the organization policies and standards.
- Responsible for all leasing functions, which may include reviewing all leases and negotiating lease transactions and agreements.
- Work with Legal Counsel and Property Manager on updating leasing template for the building.
- Draft and negotiate lease proposals, term sheets, and working with Leasing Broker and outside Legal Counsel, if needed, to negotiate and finalize lease transactions. On a weekly basis, update and keep supervisor informed on all matters.
- Review lease renewals. Following up with existing tenants to quote rents, assist with renewal questions, and relay lease information to tenants as directed.
- Facilitate weekly meeting with updates on leasing activity, provide quarterly leasing forecast, and help prepare annual budgeting at year-end. Responsible for the productivity and budgetary performance of the leasing operations department.
- Work alongside the leasing team to facilitate tours and ensure current suites are maintained and ready for immediate showing.
- Liaise with Leasing Brokers, Legal Counsel, Architect, Construction Manager and Property Manager on leasing tasks to increase revenue and to ensure tenant improvements are timely and rent commencement dates are properly documented.
- Review and approve commission invoices for new leases, renewals, sales, etc. for retail and commercial suites.
- Monitor local real estate news and market trends for competitive buildings in the marketplace and present new ideas to the supervisor, in reaching at the minimum of 75% occupancy target.
- The ability to work independently and manage all aspects of commercial leasing and marketing.
Tenant Relations:
- Oversees completion of all necessary paperwork and ensures proper customer service.
- Act as the primary point of contact for all tenants leasing requests. Implement "Return to Office" (RTO) programs and community events to improve tenant satisfaction and building community.
SKILLS and QUALIFICATIONS
- The ability to deliver exceptional customer service in increasing tenancy.
- Detail oriented and thorough when reviewing leasing contracts.
- Think and act strategically and demonstrate strong problem-solving capabilities.
- Technical Skills: Proficiency in Microsoft Office.
- Communication: Ability to present information (verbal and written) in a clear, concise and thoughtful manner. Exceptional service-oriented mindset with the ability to handle tenant issues professionally.
EDUCATION and TRAININGREQUIREMENTS
- Education: Bachelor’s Degree or equivalent experience.
- Experience: Minimum 3–5 years in Commercial Real Estate Leasing.
- Experience in an urban high-rise or "Class A" asset is a plus.
- Strong knowledge of San Francisco downtown market dynamics and broker network.
- Proven ability to meet aggressive occupancy targets in a competitive environment.
- Have an established network in the commercial real estate field.
COMPENSATION & BENEFITS
This role offers a competitive base salary for an operations-focused professional ready to make their mark on a significant San Francisco asset.
Performance based commissions:
- 5% of gross lease value on new deals
- 2% for renewals
Bonus; 5% bonus if met target of 75% occupancy by 12/31/26 Benefit Package: Medical, Dental, Vision and 401(k) plan. Possible parking.