Claims Technician

Position Title: Claims Technician

Client: Markel Corporation

Address: 21600 Oxnard St, Woodland Hills, CA 91367

Position Status: 6-month contract (possible extension or conversion)

Pay Rate: $20-25/hr

Overview: Our client Markel Corporation is looking for an Claims Technician for an onsite position located in Woodland Hills, CA. They are a fortune 500 company with over 70+ offices in 20+ countries. Markel is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. In each of their businesses, they seek to deliver innovative products and responsive customer service so that they can be a market leader.

Job Description: The Claims Technician supports the claims team by performing administrative and operational tasks that assist with case management and the claims process in accordance with Markel Service Standards. Working with moderate guidance, this role ensures timely, accurate completion of claims support activities and may assist with additional responsibilities as requested by management. Performance is measured through supervisor observations, work output, feedback, and audits.

• Responsibilities:Complete daily claims support activities accurately and on time according to Markel Service Standards.
• Maintain knowledge of departmental systems, workflows, service standards, and guidelines.
• Stay informed on operational changes and suggest process improvements to enhance efficiency and service.
• Support team workflows and contribute to achieving departmental service goals.
• Perform claims intake and communicate with involved parties.
• Initiate and monitor subrogation activities.
• Set up and maintain electronic claim files.
• Calendar regulatory deadlines and claim-related events.
• Process mail, answer and route calls, and scan/save documentation to electronic files.
• Process check requests, bond cancellations, and reinstatements.