Bilingual Customer Service Representative (English/Spanish) - US

Unicity International
Fort Lauderdale, FL

About Us

Unicity is dedicated to developing innovative, science-based products and programs that promote metabolic health and improve the quality of life for people everywhere. For over 30 years, Unicity has been dedicated to developing high-quality products that contain the vital nutrients your body needs. With the proper process, cutting-edge technology, and a mission to Make Life Better, Unicity is paving the way for a better tomorrow.


What we offer

  • Heath, Dental, Vision, Life and other benefits that begin within a month.
  • Paid maternity and paternity leave.
  • Generous vacation allowance in addition to company paid holidays.
  • 401(k) with company match.
  • Substantial company product allowance.
  • Reimbursement for internet, cell phone and gym/wellness activities.


This isn't your average customer service job. We're looking for someone who is bilingual, driven, and genuinely passionate about people, someone who wants to make a real difference in customers' lives while growing their career in a dynamic, fast-paced environment.


As the frontline of our customer experience, you won't just answer questions, you'll build relationships, support our members on their wellness journeys, and play a key role in the growth of our Fort Lauderdale office.


What You'll Do

  • Deliver exceptional, personalized service in both English and Spanish.
  • Build and manage customer accounts with accuracy and care.
  • Identify customer needs and recommend the right products or services.
  • Incentivize growth and retention.
  • Process orders, account updates, and handle inventory accurately.


Why You'll Love Working With Us

  • Room to grow — We promote from within and reward performance.
  • Real impact — Every customer interaction matters.
  • Bilingual advantage — Your Spanish fluency is a true asset here.
  • Energetic team — Join a collaborative, goal-driven environment.
  • Meaningful work — Help people on their wellness journeys every day.


You're a Great Fit If You Are...

  • Fluent in English and Spanish (written and spoken).
  • A fast learner who takes initiative.
  • Detail-oriented and organized.
  • A natural problem-solver with a positive attitude.
  • Passionate about helping others.
  • Comfortable in a role that blends service, sales and relationship-building.
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