Benefits Specialist

The Team You Will Be Joining

• Mission-driven services organization supporting the nonprofit sector with operational and administrative solutions
• Established, growing organization with a strong reputation for delivering high-touch support to partner organizations
• Collaborative HR and benefits team focused on service excellence, compliance, and employee experience
• Fast-paced environment supporting a multi-entity, multi-client structure across diverse nonprofit organizations
• Culture grounded in purpose, accountability, and responsiveness to both internal teams and external partners
• Organization continues to scale its service offerings, creating ongoing demand for operational rigor and process improvement

What They Offer You

• Immediate impact role within a high-demand benefits function supporting a broad employee population
• Exposure to complex benefits administration across multiple plans, vendors, and client groups
• Opportunity to partner cross-functionally with HR, payroll, and external benefits providers
• Hands-on experience in a dynamic, service-oriented environment with consistent workflow and volume
• Ability to step into a visible role where responsiveness and accuracy directly impact employee satisfaction
• Contract position offering flexibility while gaining experience within a reputable, mission-driven organization

Location

• Hybrid - 3x onsite in Charlotte, NC

Why This Role Is Important

• Ensures accurate and timely benefits administration across a multi-client, service-based model
• Supports employee onboarding, life event changes, and open enrollment processes with precision and efficiency
• Acts as a key point of coordination between employees, HR teams, and external vendors
• Helps maintain compliance with benefits regulations and internal policies across multiple entities
• Reduces risk and improves employee experience through proactive issue resolution and strong attention to detail
• Provides critical bandwidth to support continued organizational growth and service expansion

Background That Fits

• 2+ years of experience in benefits administration, HR operations, or a related support function
• Hands-on experience managing enrollments, qualifying life events, and employee benefits inquiries
• Familiarity with HRIS systems and benefits platforms (e.g., ADP, UKG, Workday, or similar)
• Strong attention to detail with the ability to manage high-volume, transactional workflows accurately
• Proven ability to operate in a fast-paced, service-oriented environment with multiple stakeholders
• Excellent communication skills with a customer-service mindset and ability to navigate sensitive employee matters
• Prior experience supporting nonprofit organizations or multi-entity environments is a plus