Role- Internal Events Producer
Location: Santa Clara, CA
Type : Contract
Role Summary: Internal Events Producer is responsible for producing high-quality virtual, hybrid, and onsite events. This involves comprehensive event planning, hands-on technical execution during live AV and webcast operations, and managing the delivery of post-production assets. The position demands strong technical skills, effective communication across email, chat, phone, and in-person interactions, and proficiency in operating platforms such as Microsoft Teams (Meetings, Webinars, Live Events), Webex Events, Zoom Webinar, vMix, as well as other production and administration tools.
Key Responsibilities
- Pre-Production: Manage ServiceNow event tickets, oversee request intake, and track workflow for all event-related tasks.
- Advise stakeholders on the optimal platform selection (Microsoft Teams meetings, Live Events, Townhall, etc.) based on specific event requirements and objectives.
- Coordinate schedules with organizers, ensure content readiness, and facilitate run-throughs or dry runs to prepare for live events.
- Create and manage event links and invitations and prepare technical documentation to support presenters and participants.
- Live Production: Execute onsite or remote setup of rooms and event spaces, ensuring all technology and equipment are properly configured.
- Conduct thorough audio/video checks, technical validation, and environment testing to guarantee optimal production quality.
- Operate encoders, cameras, PTZ systems, switchers, and manage AV signal routing for seamless event production.
- Produce live events using Microsoft Teams, Webex, Zoom, or vMix, handling all aspects of technical execution.
- Moderate Q&A sessions, manage live interactions, and resolve technical issues quickly to maintain event flow.
- Perform video editing using Adobe Premiere Pro and Media Encoder to enhance event recordings as needed.
- Encode and publish event recordings to Microsoft Stream or other approved platforms for participant access.
- Provide stakeholders with detailed and comprehensive reports on attendance, analytics, and engagement following each event.
Post-Production:
Required Skills & Experience
- 3–5+ years of professional experience in enterprise or broadcast-level webcast and event production.
- Strong customer service orientation and excellent communication abilities.
- Demonstrates consistent reliability and punctuality, ensuring timely setup and execution of all event tasks.
- Adaptable to changing schedules and flexible working shifts, including early mornings, evenings, and weekends as required.
- Consistently maintains a professional, hygienic, and business-casual appearance.
- Advanced proficiency in Microsoft Teams production workflows, including meetings, webinars, and live events.
- Thorough working knowledge of Microsoft 365 tools (such as Outlook, PowerPoint, Excel, and Teams).
- Comprehensive AV expertise, including the setup and operation of microphones, mixers, cameras, PTZ control systems, encoders, signal flow management, Crestron touch panels, and networked AV devices.
- Demonstrated skill with Adobe Premiere Pro and Media Encoder for video editing and post-production.
- Ability to quickly diagnose and resolve routing and encoder issues under pressure during live events.
Nice to Have
- Experience with NDI and advanced vMix workflows, as well as strong file management skills.
- Proven track record in supporting executive-level meetings and high-visibility All Hands events with 10,000+ attendees.
- Familiarity with the Webex suite, Zoom suite, and expertise in using vMix for event production.
- Advanced knowledge of industry level AV systems and tools.
