Assistant Property Manager
Results-oriented property management professional with extensive experience overseeing residential rental portfolios, optimizing occupancy, and maintaining strong tenant relationships across multiple properties in the Richmond region.
Key Responsibilities
Property Operations & Tenant Relations
- Oversaw day-to-day operations for a portfolio of residential rental properties, ensuring efficient management and positive tenant experiences.
- Maintained compliance with lease agreements, community policies, and property standards.
- Marketed vacant units through multiple channels, scheduled showings, and successfully leased available properties to maintain strong occupancy levels.
- Served as a primary contact for residents, addressing concerns, coordinating maintenance requests, and ensuring timely resolution of issues.
- Conducted property walkthroughs and inspections, including move-in and move-out evaluations to document unit conditions.
- Managed lease documentation, renewals, and tenant communication related to contract terms and updates.
- Scheduled and coordinated housing program inspections for both new residents and lease renewals.
Financial Oversight & Collections
- Monitored rent payments and followed up on outstanding balances to maintain strong collection performance.
- Assisted with legal documentation and attended court proceedings related to delinquent rent or lease violations when required.
- Identified operational improvements and revenue opportunities to support portfolio growth and financial performance.
Portfolio Growth & Market Awareness
- Supported efforts to expand the property management portfolio by identifying potential property owners seeking management services.
- Collaborated with internal teams including sales, construction, and accounting to ensure coordinated operations and project success.
Core Skills
- Property & Portfolio Management
- Residential Leasing & Marketing
- Tenant Relations & Conflict Resolution
- Vendor Coordination & Contract Negotiation
- Rent Collections & Compliance
- Property Management Software (Yardi, AppFolio, RealPage)
Education
Bachelor’s degree in Business, Real Estate, or related field preferred; equivalent professional experience considered.
Knowledge of Fair Housing regulations and landlord-tenant compliance requirements.
