StatRad is Growing! Join our dedicated team!
COMPANY OVERVIEW
This is a unique opportunity to join a market-leading company in the telehealth industry. We support healthcare providers around the country through our teleradiology services. Using our novel cloud enabled medical image management and interpretation services, we help to advance patient care by facilitating rapid diagnosis from our large network of radiologists and clinical support professionals who all work from their homes.
POSITION OVERVIEW
The Teleradiology Coordinator is a dynamic, fast paced, position which enables you to impact people's lives by assisting our radiologists to view patient images in a timely manner from client hospitals around the U.S. You will commit to working varying NIGHT SHIFTS between 5:00 p.m. and 8:00 a.m. PT, including weekends and holidays as well as some weekend and holiday days. This is full time position that begins with an approximate three-to-six week training period in which you will work part-time.
PRIMARY RESPONSIBILITIES
- Answer telephones, take accurate. messages, and screen and direct telephone calls for the radiologists in a professional manner.
- Initiate and receive all telephone calls and report transmissions from clientele.
- Provide excellent customer service to clientele at all times.
- Ready patient studies for interpretation in Exam Manager, a proprietary software package.
- Before cases are set ready to be read by the radiologist:
- Ensure all images have arrived.
- Retrieve all recent related prior images & reports.
- Attach any faxes that have arrived to the correct study.
- Utilize software programs efficiently and trouble shoot computers with aide of IT when needed.
- Other projects and duties as assigned.
JOB REQUIREMENTS AND SKILLS
- Must be able to work independently at night (and some weekends) from your own home environment.
- Provide administrative and organizational support to the radiologists and clients.
- Must be computer literate in multiple disciplines and able to learn proprietary software.
- Excellent Interpersonal skills, strong oral and written communication skills required.
- Must be able to multi-task, pay strict attention to detail, and prioritize responsibilities.
- Work in a professional manner to maintain and build customer relations.
EDUCATION AND EXPERIENCE
- Associate degree or equivalent preferred.
- Prior work experience in a hospital/medical/veterinary/dental setting preferred.
- PACS/Radiology/Medical Literacy a plus.
- Strong aptitude in math, organization, planning and time management.
WORK LOCATION AND CONDITIONS
- Work from your own home at night (we provide all the equipment).
- Continual repetitious computer work.
- Sitting for extended periods of time.
- Training is performed in person, generally at the trainer’s home office.
- Must live in or near San Diego County.
- Job Type: Full-time, Non-Exempt.
- Shift days and times are set by the company and includes evenings, weekends, and holidays.
REQUIRED TRAININGS
- Internal Regulatory and Quality System training required for Coordinators.
StatRad has implemented a pay scale to reward employees fairly and competitively, as well as to support recognition of employees’ career progress, ranging from entry level to experts in their field, and talent mobility. It reflects the range that StatRad reasonably expects to pay for this position at various levels of experience. The actual pay rate for this position will be dependent on a variety of factors, including an applicant’s relevant experience, unique skills and abilities, education, market demand, and employer business practices, and will be discussed at the offer stage with the selected candidate. The starting pay is $22.00/hour for all new hires.
