Customer Management Systems (CMS), founded in 2003 in Sanford, Florida, is a leader in delivering innovative customer satisfaction survey services. By integrating cutting-edge server, PC, and telecommunications systems with tailored survey processes, CMS offers cost-effective solutions to product and service providers. Initially excelling in the automotive industry with clients such as Lexus and Mercedes-Benz USA, CMS has since diversified its services to other industries, including Cable, Title, and Medical/Dental. Its offerings include customer follow-ups, lead management, and training programs for sales and service personnel. CMS is dedicated to improving customer engagement and strengthening client relationships through exceptional service and state-of-the-art processes.
The Accounts Receivable Specialist will oversee and manage billing, invoicing, and collections processes to ensure timely customer payments. Key responsibilities include preparing and sending invoices, tracking receivables, following up on outstanding accounts, and handling debt collection activities. The role requires meticulous record-keeping, regular communication with clients, and coordination with internal teams to resolve discrepancies. This is a full-time, on-site role based in Sanford, FL.