Account Manager

Amego is the leading provider of mobile event technology solutions for event marketing teams. Our platform was forged through the demanding experience of some of the world’s largest events and is designed to make event planning easier, faster and more reliable than ever before. We provide mobile apps for live events for the B2B world's leading brands, quickly deploying branded, EMS-integrated native mobile apps that delight attendees and create an easy-to-manage SaaS solution for event organizers.

What You’ll Do

• Own and grow 5–10 enterprise customer accounts on Amego’s Professional plan
• Serve as the primary point of contact and trusted advisor for customers
• Lead initial implementation and onboarding of Amego’s platform
• Proactively identify customer challenges and deliver solutions that drive success
• Act as first-line support, empowering customers to self-serve effectively
• Collaborate closely with Product, Development, and Customer Success teams
• Support sales demos for prospective customers and expansion opportunities
• Maintain a growth mindset — identifying upsell and expansion opportunities
• Travel to support customers at key live events

What We’re Looking For

• 4+ years experience in B2B SaaS in Account Management or Customer Success
• Proven success managing complex, enterprise-level accounts
• Ability to apply systems thinking to solve technical customer challenges
• 1+ year experience in event technology, event project management, or event operations
• Strong ability to translate customer needs into practical solutions
• Comfortable working cross-functionally and acting as the bridge between customers and internal teams
• Ability to thrive in high-growth, deadline-driven, fixed-date environments

Nice to Have

• Previous experience carrying a sales or expansion quota
• Track record of exceeding targets and growing accounts
• Experience working with APIs or technical integrations

Why Amego

• Work with iconic B2B brands and high-impact live events
• Collaborative, fun, and fast-moving team
• Opportunity to shape customer experience and product direction
• A role where your work directly impacts customer success and company growth

Requirements added by the job poster

• Accept a background check