Account Manager

Bivoh Recruiting Group

McKinney, TX

Who We Are

We partner with business owners and high-performing professionals to help them execute at a higher level. We are a strategic partner and accountability system—not just an advisory firm. Our role is to ensure that strategy turns into consistent, disciplined execution.

We are building an organization focused on long-term growth, strong relationships, and operational excellence. Our team operates with ownership, follow-through, and a commitment to continuous improvement.

Our core values:

Big Vision & Generosity – Thinking long-term and serving others well
Integrity & Authenticity – Doing the right thing, even when it’s hard
Leadership & Accountability – Owning responsibilities and outcomes
Tenacity & Grit – Consistency, resilience, and follow-through

Job Summary

The Employee Coach works directly with business owners and high-performing professionals to drive execution, accountability, and performance.

This role is not about giving advice—it is about ensuring follow-through.

You will build trusted relationships while holding members accountable to their commitments, helping them execute consistently on agreed-upon priorities and goals.

You will not do the work for them—you will ensure the work gets done.

This position requires confidence, structure, and professional presence. You must be comfortable having direct conversations, addressing missed commitments, and maintaining high standards without damaging relationships.

This is a member-facing, in-person role requiring consistent engagement.

Key Responsibilities

Serve as the primary point of contact for assigned members
Lead structured, agenda-driven coaching sessions focused on execution and priorities
Track commitments, deadlines, and key action items
Ensure consistent follow-through through clear, direct communication
Identify recurring breakdowns (time management, delegation, leadership gaps, lack of execution)
Address missed commitments promptly and professionally
Challenge lack of follow-through when necessary, while maintaining trust
Reinforce organizational standards and expectations
Maintain detailed documentation of meetings, commitments, and outcomes
Monitor progress against defined goals and milestones
Escalate concerns when expectations are not being met
Partner with internal teams to ensure alignment and follow-through
Support onboarding of new members and establish early accountability rhythms
Maintain strict confidentiality and professionalism in all interactions

Role Scope & Boundaries

Focus exclusively on coaching, accountability, and performance support
Do not provide accounting, tax, legal, or financial advisory services
Do not execute work on behalf of members
Ensure members are prepared, aligned, and following through on commitments

Required Skills & Qualifications

Professional experience in operations, client-facing roles, performance management, or coaching
Strong executive-level communication and interpersonal skills
Proven ability to hold others accountable respectfully and effectively
High level of discretion, professionalism, and sound judgment
Strong organizational skills and consistent follow-through
Ability to manage multiple relationships while maintaining structure and detail

Preferred Backgrounds