Account Manager

Salary & Commission Opportunity

• $75,000.00 to $200,000.00

Company Description

Surfaces Central is a dynamic commercial flooring agency specializing in a wide variety of high-quality flooring products. Known for its diverse product offerings, the company provides tailored solutions to meet the unique needs of its clients. Surfaces Central is committed to delivering exceptional service and innovative flooring solutions. As an established and trusted name in the industry, the company values collaboration and customer satisfaction.

Role Description

This is a full-time, on-site role and in field position for an Account Manager based in Hamilton, OH. The Account Manager will be responsible for building and nurturing client relationships, managing accounts, managing projects and ensuring customer satisfaction. Day-to-day tasks include tracking customer orders, coordinating with internal teams, preparing proposals, resolving client inquiries, and maintaining accurate account records to ensure operational efficiency. Collaboration, proactive communication, and problem-solving are key to success in this role.

Qualifications

• Experience in sales, project management, client-facing role in commercial flooring industry is required
• Strong communication, relationship management, and customer service skills
• Organization, multi-tasking abilities, and attention to detail
• Competence in reporting, data analysis, and maintaining account records
• Proficiency in technology and software tools, such as CRM systems and Microsoft Office
• Problem-solving capabilities and ability to work under deadlines