Workplace Experience & Parking Manager

ABM US
Cambridge, MA

Compensation: $98,000 - $125,000 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. 


Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

 

Owns delivery and performance of all workplace services, including mailroom, transportation, parking, and occupant support services

· Manages mailroom and shipping/receiving operations, ensuring accurate, timely, and secure handling of all materials

· Oversees transportation programs (shuttles, logistics coordination, vendor services) to ensure efficient and reliable operations

· Manages vendor performance across all workplace services, ensuring SLA compliance, service quality, and cost control

· Ensures all services are delivered without disruption to business, laboratory, and operational activities

· Coordinates with MAC Manager and Occupancy Planner to ensure alignment between workplace services and space changes

· Monitors service performance metrics (service levels, customer satisfaction, volumes) and drives continuous improvement initiatives

· Ensures compliance with QHSE standards, including safety, environmental, and operational procedures

· Supports budgeting and cost management through vendor oversight and service optimization

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