Senior Group & Catering Sales Manager (Open to Remote in FL)

Description

WE ARE

Solé Miami is a recently renovated, full-service hotel featuring 222 guestrooms and condos. Here, guests enjoy the popular BALEENkitchen, a bar, beach access and pool service. We are excited to welcome a new Group and Catering Coordinator to our Sunny Isles staff.

OUR CULTURE | Individual Distinction, Collective Soul

People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. Solé Miami is part of Noble House Hotels & Resorts: a curated collection of 25+ unique hotels around the Americas, distinctly unique in location and soul.

A day in the life.

The Senior Group & Catering Sales Manager is responsible for generating, managing, and maximizing group room, meetings, and catering revenue for the hotel. This role serves as a senior individual contributor and strategic leader within the Sales Department, focused on driving profitable group and event business while delivering exceptional client experiences.

The Senior Manager proactively solicits new business, manages key accounts, negotiates complex contracts, and partners closely with operations teams to ensure seamless event execution. This role also provides mentorship and guidance to junior sales team members and supports departmental strategy, forecasting, and revenue optimization efforts.

Please note: We are open to this role working remotely within Florida; with regular visits to property when needed.

Key Responsibilities (some but not all):

• Proactively solicit and close group room blocks, meetings, conventions, and catering events to achieve and exceed revenue goals
• Develop and maintain a strong pipeline of new and repeat group business
• Negotiate complex contracts including room rates, concessions, meeting space, and catering minimums
• Maximize total hotel revenue through rate integrity, space optimization, and upselling strategies
• Actively participate in revenue strategy meetings and collaborate with Revenue Management

• Serve as the primary point of contact for assigned key accounts and high-value group clients
• Build long-term relationships through consultative selling and personalized service
• Conduct site inspections, client meetings, and familiarization tours
• Manage group business from inquiry through contract, detailing, and post-event follow-up
• Resolve escalated client issues with professionalism and urgency

• Lead internal communication for assigned groups and events, ensuring accurate handoff to Catering, Banquets, Front Office, AV, Housekeeping, and Accounting
• Review and approve Banquet Event Orders (BEOs), group resumes, and event documentation
• Participate in and lead pre-event, pre-convention, and post-event meetings
• Ensure event execution aligns with contracted expectations and brand standards

• Serve as a mentor and subject-matter expert for Group & Catering Coordinator and Conference Service Manager
• Support training, onboarding, and best-practice development within the sales team
• Share market insights, account intelligence, and sales strategies with department leadership
• Assist with workflow prioritization and coverage during peak business periods

• Actively contribute to sales strategy, forecasting, budgeting, and pacing analysis
• Maintain accurate account and opportunity data in sales systems (e.g., Delphi.fdc, Opera)
• Monitor performance against revenue goals and identify gaps or opportunities
• Ensure compliance with hotel, brand, and financial policies

Requirements

You've got this, if you bring:

• Bachelor’s degree in Hospitality, Business, Marketing, or a related field preferred
• 5–8 years of hotel group and/or catering sales experience, with demonstrated success in a senior or strategic role
• Experience managing complex group programs and events preferred for similar size locations
• Strong working knowledge of hotel sales and catering systems (Delphi.fdc, Opera, Salesforce, or similar)
• Proficiency with Microsoft Office and sales reporting tools
• Advanced contract negotiation and financial analysis skills
• Strong understanding of hotel operations and group business flow

To attract the best, we offer...Our team members are our most important asset and that's reflected in our benefits.

• Health Benefits Package: Medical/Dental/Vision/EAP
• Supplemental benefits to select such as Short-Term disability, Life Insurance, AD&D and Pet Insurance
• 401k plan--with employer match after one year of employment
• Paid days off--holidays/personal/vacation/sick
• On-Demand Pay - Your Pay before Payday
• Parking
• Team Member/Family/Friend restaurant and hotel discounts within Noble House Hotels & Resorts (nationwide)
• Career growth opportunities and recognition programs
• Educational Assistance Program

At Solé Miami, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!

We look forward to hearing from you and sharing more details about this amazing opportunity with you.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.