Workers' Compensation Specialist

Orthopedic Associates of Lancaster, LTD.
Lancaster, PA

Summary/Objective:

Partner with the Worker’s Compensation team to manage location's Workers' Compensation cases throughout the continuum from initial appointment to patient's release.


Responsibilities:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:

  • Coordination of Workers' Comp: appointments, follow-up, authorizations, communication with Physicians, Case Managers, Employers and Adjusters; attorneys and paralegals with PI cases.
  • Act as employer and Case Manager Liaison by sending clinical notes and supporting documentation to adjusters and case managers daily for previous day
  • Enter guarantor, coverage, and employer information in EMR to ensure correct billing
  • Follow up with patient and adjustor or case manager on all missed appointments.
  • Schedule Workers' Comp Appointments as needed
  • Confirm physician return to work status is completed each visit and send it and dictation to Carrier/Adjustor/Employer immediately after visit.
  • Collaborate with Worker’s Compensation Billing Specialist and Revenue Cycle Manager to address and take action to resolve all Workers' Comp issues.
  • Obtain authorization for treatment, Physical Therapy, Functional Capacity Evaluation, Second Opinion, surgery, and any other MD orders for WC patients.
  • Communicate all WC patient information daily to MD for appointments (e.g., pre-cert status, availability of light duty, etc.).
  • Follow all company policies.
  • Other duties as assigned.


Required Qualifications:

  • High school diploma or GED is required.
  • Experience using a computer and the Microsoft Office software applications (Word, Excel, Outlook) is required.


Preferred Qualifications:

  • CWCP or MPWCP Certification is preferred.
  • Post-Secondary Education in a certificate or degree program from an accredited school is preferred, with a focus on any of the following:
  • Certified LPN
  • Certified RN
  • Certified Athletic Trainer
  • Certified Medical Assistant
  • Certified Medical Billing or Coding
  • One (1) year of healthcare experience.
  • Current experience with an EMR, specifically EPIC, is strongly preferred.
  • The ideal candidate will have excellent communication skills (written and verbal) as well as excellent organizational skills.

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