Victim Witness Services Supervisor

FIRST INTERVIEW: APRIL 29, 2026SELECTION INTERVIEW: MAY 1, 2026
Under direction, plans, organizes, and supervises the Victim / Witness Services Division; develops program characteristics to ensure compliance with legislative requirements; prepares annual budget and account for expenditures; participates in client work when needed; and performs related duties as required.

SUPERVISION RECEIVED AND EXERCISED
Receives direction from assigned District Attorney. Exercises direct supervision over Victim Witness Advocates.

CLASS CHARACTERISTICS
This is a single-position, supervisory class in the District Attorney’s Victim Witness Services Division, designed to reduce trauma and assist participants in coping with the personal impact of being a victim of or witness to crimes, and facilitating their appearances in court. Incumbents work independently, and are responsible for ensuring compliance with legislative requirements, developing and maintaining Victim Witness Services program, managing the division budget, and acting as a liaison in criminal justice and victim service agencies. This class is distinguished from the Victim Witness Advocate class in that the former is the full supervisory class and is responsible for the Victim Witness program.(Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Plans, organizes and directs the Victim / Witness Services Program of the District Attorney’s Office, ensuring program compliance with all applicable laws, rules, regulations, policies and procedures.
• Manage the daily work activities of Sunshine Child Advocacy Center by establishing and monitoring conformance to policies and procedures, quality standards, and performance levels of the Center by communicating goals and performance expectations for the Center.
• Develops, implements, and evaluates program services and service delivery methods; develops standards and procedures to ensure program effectiveness.
• Participates in the selection of staff; trains, supervises and evaluates the work of Victim Witness Advocates and office support staff; provides employee counseling on work issues; recommends disciplinary action as warranted.
• Develops and administers the program’s operating and capital budgets which may include multiple units and cost centers within the program; calculates cost distribution and provides forecasting of funds needed for staffing, equipment, materials, and supplies; monitors expenditures; Directs and implements adjustments as necessary.
• Manages and participates in all activities related to the programs accounting and finance functions including payroll, revenue allocation and recovery, claims and invoice processing, and accounting systems; analyzes financial information; prepares financial and statistical reports; and maintains accurate, complete, and complex accounting records.
• Researches grant opportunities and writes grant applications in coordination with departmental staff; prepares grant budgets; Overseas the submission of grant applications; Monitors post award funding activities; Prepares grant monitoring reports for submission to funding agencies. Collaborates with a variety of other divisions, departments, organizations, and individuals to arrange and coordinate services, resolve issues, promote the program and solicit support.
• Coordinates and participates in promoting awareness and support of the Victim / Witness Services Program, crime prevention and other topics throughout the community through public speaking engagements, media interviews, and the distribution of printed materials to the public; develops protocol and procedures for media contact.
• Develops and implements policies and procedures for special-needs clients.
• Develops, implements, and evaluates critical incident procedures for use in emergency situations.
• Provides technical support and expertise to staff and personnel of other agencies as requested.
• Conducts intake evaluations of program participants; participates in the work of Victim Witness Advocates as needed.
• Receives and responds to inquiries, in oral or written form, from the public or other agencies concerning the Victim / Witness Program.
• Maintains records and prepares a variety of periodic and special reports regarding Victim / Witness Program activities and operations.
• Performs general clerical and administrative work as required, including conducting staff meetings, preparing correspondence and reports, entering and retrieving computer data, compiling data for reports, copying and filing documents, reviewing mail, sending and receiving faxes, and scheduling appointments and meetings.
• Attends meetings, workshops, and training related to victim and witness advocacy as necessary to enhance job knowledge and skills.
• Serve as an internal technical expert regarding program matters by providing consultation and guidance to staff, managers, executive management, and the department head.
• Serve as an external technical expert by providing consultation regarding program, legal, or policy matters to external entities such as County department managers or administrators, state departments, Board of Supervisors, advisory boards, and advocacy groups.
• Act as the sexual assault response team liaison to local law enforcement, local health care providers, and other related team members
• Performs related work as required.

Knowledge of:

• Procedures of the courts and other law enforcement agencies; structure and functions of the criminal justice systems.
• County and department policies and procedures.
• Applicable Federal, State and local laws, regulations, policies, and procedures.
• Principles and practices of employee supervision including selection, training, evaluation, and discipline.
• Principles and practices of budget development and administration.
• Grant writing and administration.
• Principles, practices, and procedures of crisis intervention, counseling, and trauma reduction.
• Basic psychology and sociology as they relate to crime victims, including the dynamics of child abuse and domestic violence.
• Private and public sector organizations providing support services and state and local services available to crime victims and witnesses.
• Basic business arithmetic.
• Community relations and public speaking methods.
• Principles and practices of records management, report preparation, and business letter writing.
• Safe working practices in dealing with potentially combative individuals.
• Modern office practices, methods, and computer equipment and applications related to the work, including the use of computers for word and data processing.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively dealing with and solving the problems presented by a variety of individuals from various socio-economic, cultural, and ethnic backgrounds, in person and over the telephone.

Ability to:

• Plan, organize, assign, train, review, and evaluate the work and performance of assigned staff.
• Develop, implement and evaluate division goals, objectives, policies and procedures.
• Analyze complex problems, evaluate alternatives, and make sound recommendations in support of goals.
• Understand, interpret, analyze and apply all pertinent laws, codes, regulations, policies and procedures.
• Prepare, administer, and monitor a budget.
• Secure and administer grant funds.
• Participates in the development and administration of department goals.
• Exercise sound independent judgment and decision-making.
• Provide crisis intervention, trauma reduction, and follow-up counseling assistance.
• Represent the County effectively in meetings with others and make presentations to various groups.
• Prepare, review and present reports, recommendations and other correspondence and communications in a clear and concise manner.
• Maintain accurate records and files.
• Maintain confidentiality and discretion as required.
• Perform required mathematical computations accurately.
• Operate modern office equipment including computer equipment and specialized software applications programs for word and data processing and records maintenance.
• Use English to communicate effectively and concisely in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in sensitive situations.
• Establish, maintain, and foster cooperative relationships with those contacted in the course of work, including those of diverse socio-economic and cultural backgrounds.

Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be

Equivalent to graduation from an accredited four-year college or university with major course work in psychology, sociology, or a closely related field and four (4) years of increasingly responsible para-professional experience in crisis intervention or counseling, including at least one (1) year in a lead or supervisory capacity; or three (3) years as a Victim Witness Advocate in Tuolumne County.

Licenses and Certifications:

• Possession of a valid California Driver’s License and a satisfactory driving record.
• Possession of, or ability to obtain, Coordinator and Senior Advocate certification from the California Victim Witness Coordinating Council by time of appointment.