VAS Supervisor

Job Summary

The B2B / VAS Supervisor oversees all business‑to‑business (B2B) fulfillment operations and value‑added services (VAS) production activities. This role is responsible for ensuring accurate, compliant, and on‑time B2B shipments while managing VAS workflows such as kitting, labeling, bundling, assembly, rework, and special projects. The Supervisor partners closely with internal teams to align production schedules, meet customer requirements, control costs, and maintain quality standards.

B2B Fulfillment Oversight

• Supervise day‑to‑day B2B order processing, shipping, and fulfillment operations
• Ensure compliance with customer routing guides, labeling requirements, pallet standards, and documentation
• Coordinate LTL and FTL freight shipments and work with carriers to meet delivery timelines

VAS / Production Management

• Oversee all value‑added services (VAS) and production workflows, including kitting, labeling, bundling, assembly, rework, and special projects
• Plan labor, timelines, and resources for production and VAS initiatives
• Ensure quality standards and client specifications are consistently met

Qualifications

• 3+ years of experience in B2B/wholesale fulfillment, VAS, production, or light assembly
• Strong knowledge of retailer routing guides, pallet standards, and compliance requirements
• Experience coordinating LTL/FTL freight
• Background in a warehouse or 3PL environment preferred