UI Program Associate 1 (Admin Support 3)
Job Code: GSS082
Pay Grade: E
The Georgia Department of Labor is currently seeking applications to fill the UI Program Associate 1 positions in the UI Appeals Department.
The positions are located at 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303.
JOB SUMMARY
The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.
The UI Program Associate 1 performs a variety of administrative support functions related to the hearing and the disposition of contested U.I. cases adjudicated by the Tribunal.
ESSENTIAL FUNCTION & RESPONSIBILITIES
Assists with the processing of appeal requests.
Processes and responds to postponement requests.
Advises parties of hearing delays, postponements and continuances.
Reviews, processes and handles incoming and outgoing mail.
Assists with the creation of hearing files and ensures all files and appeal records are up to date with accurate information.
Adds information/documentation to hearing files.
Ensures Tribunal records are updated with proper notes and entries.
Ensures the Tribunal and Administrative Hearing Officers are up to date on the status of assigned cases and hearing files.
Responds to telephone calls and customers inquires.
Data entry/maintenance.
SKILLS/ABILITIES
Must be well organized
Possess excellent computer and communication skills
Ability to multi-task
WHY YOU SHOULD APPLY
The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:
Retirement and Savings Plans
Health Insurance (multiple plans)
Flexible / Voluntary Benefits
Paid Time Off
Employee Assistance Program
Employee Discounts
Employee Purchasing Program
ADDITIONAL INFORMATION:
In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.
The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).