Support Services Specialist

JobSummary

The Support Services Specialist position is in the Administrative Office of the U.S. Courts (AO), Department of Administrative Services, Facilities and Security Office (FSO), AO Administrative Services. FSO is responsible for the management, oversight, and support of security, emergency preparedness, space and facilities programs, and various administrative services within the Thurgood Marshall Federal Judiciary Building for the courts and other judiciary offices.

LowGrade

00

HighGrade

00

PromotionPotential

00

SubAgencyName

Department of Administrative Services, Facilities and Security Office (FSO)

OrganizationCodes

JL/JL04

Relocation

False

HiringPath

• fed-internal-search

MCOTags

TotalOpenings

1

AgencyMarketingStatement

The Administrative Office (AO) of the United States Courts supports, through excellence and innovation, the constitutional and statutory mission of the federal judiciary to provide equal justice under the law as an independent and equal branch of government. The AO, an agency of the judicial branch of the federal government, is committed to serving and supporting the federal court system of the United States. The AO provides a broad range of legislative, legal, financial, technology, management, administrative and program support services to the Federal courts. AO positions are classified and paid under a broad-banded system with the exception of positions in the AO Executive Service. Salary is commensurate with experience. Most AO employees are eligible for full federal and judiciary benefits. The AO is committed to attracting the best and brightest applicants in our support of the third branch of government. We take pride in serving the judicial branch and supporting its mission to provide equal justice under law.

TravelCode

0

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

• The incumbent of this position will occupy an entry level Support Services Specialist position. This opportunity offers tailored learning and development activities to include: formal and informal instruction, guidance, and mentoring. The goal of this career development plan is to enable the selected individual to meet the requirement of the full performance level. At the successful conclusion of the development period, the full performance salary range increases to $85,447 to $162,509. The Administrative Office of the U.S. Courts (AO), Facilities and Security Office, AO Administrative Services Division (ADM), Facilities & Property Management Services Branch (FPMB) is seeking an entry level Support Services Specialist to provide administrative staff support and management in building services. This position reports to the FPMB Chief. At the entry level, the incumbent performs professional entry-level assignments specifically designed to prepare the incumbent for higher level professional work. The incumbent will participate as a team member working under the direction of the FPMB Chief. As competencies in entry level assignments increase, the incumbent will be assigned progressively more complex work with an appropriate level of supervision. At the full performance level, the duties of this position include, but are not limited to: Providing leadership and management in building services. Managing building management staff, including selecting, promoting, developing, rewarding, training, and evaluating. Serving as the ADM building services liaison for AO offices. Serving as the liaison for routine activities for service providers in the Thurgood Marshall Federal Judiciary Building, including Thurgood Marshall Child Development Center (TMCDC), cafeteria vendors, fitness center maintenance contractor, and the Treasury Department Federal Credit Union. Serving as Contracting Officer's Representative and monitoring contracts for cafeteria service, TMCDC internet service, and fitness center maintenance. Managing parking policies and procedures and serving as the liaison for the Info Web Help Desk regarding the AO Commuter System. Managing the postings to the digital signage display monitors and ensuring content complies with posting requirements.

Education

This job series does not require education to qualify; however, applicants can use their education to qualify in lieu of the specialized experience.

Requirements

CONDITIONS OF EMPLOYMENT All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Evaluations

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement. You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.

HowToApply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 05/01/2026 to receive consideration To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12933798

WhatToExpectNext

After a review of your complete application is made, you will be notified of your rating and referral to the hiring official if determined qualified. If further evaluation or interviews are required, you will be contacted.

RequiredDocuments

For this job announcement the following documents and/or information are required: Resume - Any written format you choose to describe your job-related qualifications. Citizenship - Include country of citizenship on resume. Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status. Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.

Benefits

BenefitsUrl

http://www.uscourts.gov/ao-benefits

OtherInformation

The AO is an Equal Opportunity Employer.

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

02

AnnouncementClosingType

01

AgencyContactEmail

Rosemarie_Thompson@ao.uscourts.gov

AgencyContactPhone

(202) 502-3800

SecurityClearance

Not Required

DrugTestRequired

False

AdjudicationType