Supply Chain Program Manager

Position Summary

The Fencing Supply Group is seeking a highly motivated and detail-oriented Supply Chain Program Manager – TREX to oversee and optimize our end-to-end supply chain operations.

This role encompasses three critical disciplines: Inventory Management (including forecasting, inventory optimization, and purchasing), Category Procurement/Sourcing Management, and Project Management. A distinguishing aspect of this position is the emphasis on relationship management—our key supplier partnership for this expanding vertical is a strategic relationship where the supplier is also a valued partner and, in many respects, a customer. This role requires a customer-service mindset applied to supplier engagement, ensuring that interactions are collaborative, responsive, and focused on mutual long-term success.

The ideal candidate will lead strategic sourcing initiatives for a specific category, manage inventory performance across our branch network, drive planning excellence by collaborating with SIOP, forecasting, inventory optimization/leveling and capacity planning. This individual will need to apply project management discipline to deliver cross-functional supply chain initiatives on time and within scope.

Critically, this person must possess excellent customer service skills and the ability to build and sustain high-trust relationships with strategic partners where the line between supplier and customer is intentionally blurred. This position requires 3–5+ years of progressive experience in supply chain management, strong analytical and system skills, and the ability to collaborate across functions to drive measurable results.

Key Responsibilities

1. Inventory Management, Forecasting & Purchasing

• Develop and execute strategies to optimize inventory levels across multiple product categories while balancing working capital, service levels, and cost.
• Partner with cross-functionally to track capital tied up in inventory and recommend initiatives to improve working capital efficiency.
• Monitor and manage key inventory performance metrics (turns, days on hand, obsolescence, write-offs) to achieve company targets.
• Ensure proper inventory controls, audits, and cycle counting processes are in place.
• Develop and maintain accurate demand forecasts to execute procurement and distribution planning for this growing product line.
• Lead capacity planning efforts to ensure supplier and logistics capabilities meet current and future demand.
• Oversee purchasing activities to ensure cost-effective sourcing and timely replenishment of materials.
• Coordinate deliveries to FSG branches to maintain proper inventory levels and support operational needs.
• Collaborate with branch leadership to forecast demand and address local inventory challenges.

2. Category Procurement, Sourcing & Supplier Relationship Management

• Develop and execute category strategies for key spend areas, including negotiation and contract management.
• Conduct market analysis and benchmarking to identify cost-saving opportunities and mitigate supply risk.
• Build and manage strategic supplier relationships with a customer-service mindset, treating key supplier as valued partner. Drive performance through scorecards, business reviews, and continuous improvement initiatives while ensuring interactions are responsive, collaborative, and focused on mutual success.
• Serve as the primary point of contact for strategic supplier partner, ensuring a high level of service, responsiveness, and trust. Negotiate favorable terms, resolve delivery issues, and proactively communicate to strengthen the partnership.
• Collaborate with internal stakeholders and support Sales Staff to align sourcing strategies with business objectives and product requirements.
• Track and report on KPIs including cost savings, supplier performance, and contract compliance.
• Represent FSG as a partner of choice by maintaining excellent communication, reliability, and professionalism in all supplier interactions—ensuring suppliers view FSG as a preferred customer they want to prioritize.
• Champion a “supplier-as-customer” philosophy across the organization, ensuring that strategic partners receive the same level of service, attention, and respect that FSG provides to its own customers.

3. Project Management

• Lead and manage cross-functional supply chain projects from initiation through completion, ensuring alignment with strategic objectives.
• Define project scope, timelines, milestones, resource requirements, and deliverables for supply chain initiatives.
• Apply project management methodologies (Agile, Waterfall, or hybrid) to plan, execute, monitor, and close projects effectively.
• Coordinate with internal teams (Operations, Finance, IT, Sales) and external partners to drive project execution and remove roadblocks.
• Track project progress, manage risks and issues, and communicate status to stakeholders and senior leadership.
• Lead projects to digitize and modernize supply chain workflows, including system implementations and process improvements.
• Manage change management efforts associated with new processes, tools, and systems.

4. Planning & S&OP

• Align with SIOP Lead to balance demand and supply effectively.
• Translate demand and sales plans into actionable supply plans to help optimize inventory while helping grow a new product line.
• Provide insights and recommendations to senior leadership regarding supply chain risks, opportunities, and trade-offs.
• Drive continuous improvement initiatives in supply chain processes, systems, and analytics.

5. Data, Systems & Analytics

• Leverage Infor ERP for supply chain execution, data integrity, and planning accuracy.
• Develop and execute monthly purchases.
• Develop dashboards and reporting in Microsoft Power BI to track KPIs, forecast accuracy, and branch performance.
• Use advanced analytics to identify gaps, support decision-making, and recommend corrective actions.

Qualifications

Education

• Bachelor’s degree in Supply Chain Management, Business Administration, Industrial Engineering, or related field required.
• Master’s degree or APICS/CSCP certification preferred.
• PMP, CAPM, or equivalent project management certification preferred.

Experience

• Minimum 3–5 years of progressive experience in supply chain management, with emphasis on inventory management, SIOP, forecasting, demand planning, and capacity planning.
• Demonstrated experience in strategic sourcing, category management, and supplier relationship management.
• Proven track record of leading cross-functional projects with defined scope, timelines, and measurable outcomes.
• Experience with purchasing and branch distribution support is highly preferred.
• Experience managing strategic supplier partnerships where relationship management and customer service principles are applied to supplier engagement.

Technical Skills

• Proficiency with Infor ERP and Microsoft Power BI (required)
• Advanced Excel/analytical tools for forecasting, modeling, and scenario planning
• Strong knowledge of supply chain metrics and financial levers impacting working capital
• Familiarity with project management tools (e.g., Microsoft Project, Smartsheet, Asana, or similar).

Soft Skills

• Strong leadership, communication, and cross-functional collaboration skills.
• Ability to work in a fast-paced environment and manage competing priorities.
• Analytical mindset with problem-solving capabilities and continuous improvement orientation.
• Excellent organizational skills with attention to detail and ability to manage multiple projects simultaneously.
• Strong negotiation and stakeholder management skills.
• Excellent customer service orientation with the ability to build and maintain high-trust, long-term relationships with strategic partners and suppliers.
• Interpersonal maturity and emotional intelligence to navigate complex relationships where partners serve dual roles as both suppliers and customers.