Store Manager (Full-Time)
Location: Burlington Mall - Burlington, MA
Reports to: Area Manager & Director of Retail
Role Overview
As a Mavi Store Manager, you are more than just a retail leader—you are a brand ambassador and business driver. You’ll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.
What Makes a Great Mavi Store Manager?
Prioritizes delivering a best-in-class experience
Builds meaningful connections with regulars and new customers
Leads by example, motivates through coaching—not just direction
Invests in team development and celebrates team wins
Strong understanding of KPIs, stock flow, and profitability
Uses data to drive decisions and maximize daily sales opportunities
Maintains high standards across VM, stockroom, and shopfloor execution
Confident in managing opening/closing, scheduling, and loss prevention
- Agile & Solutions-Oriented
Thrives in fast-paced retail with shifting priorities
Takes initiative, stays calm under pressure, and adapts quickly
- Authentic & Positive Communicator
Confident, open communicator who embodies Mavi’s friendly and genuine tone
Builds trust and loyalty with customers and team alike
- Passionate About the Brand
Wears and loves the product—understands the importance of Fit, Fabric, Foundation
Embodies denim lifestyle and represents Mavi proudly in and out of the store
Key Responsibilities
- Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
- Maximize store profitability through effective scheduling, payroll, and expense management
- Recruit, onboard, and develop store talent aligned with Mavi’s values and standards
- Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
- Drive performance through weekly/monthly business reviews and KPI tracking
- Bring Mavi’s brand story to life on the sales floor through Fit, Fabric, Foundation
- Manage local marketing activations and build community engagement
- Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
- Maintain full access to all store systems; responsible for opening and closing procedures
Required Skills & Qualifications
- Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
- Proven track record of meeting or exceeding sales targets and KPIs
- Strong team management, coaching, and talent development skills
- Excellent communication, interpersonal, and organizational abilities
- Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
- Passion for fashion and a genuine interest in denim
- Flexible availability, including evenings, weekends, and holidays
- Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
- Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
