Staff Assistant II Part-Time - Fire

Gwinnett County
Gwinnett County, GA




This is a part-time position with a maximum of 1,508 hours per year and is not eligible for paid holidays, leave, or benefits.


Job Description
The Staff Assistant II-Part-Time position will perform a wide range of administrative and office support activities. This position is within the BusinessServices – FinanceSection of GCFES which is responsible for EMS billing, and processing invoices for payment. Will need to have daily interaction with ambulance transport and patients regarding payment of EMS services, along with outside vendors. Responsible for handling a variety ofclerical tasks, including answering phones and emails, filing, preparing documents, processing invoices for payment, assisting patients with payments, and maintaining records. Additionally, the position also performs data entry and provides customer support by researching and/or providing information to the public and other departments. The role also serves as a point of contact between the Fire Department, utility companies, vendors, and the publicto ensure clear communication and efficient resolution of requests. Strong organizational skills, attention to detail, and excellent customer service are essential for success in this position.

Essential Duties
  • Answer phone calls and emails, providing information and directing inquiries.
  • Process and pay invoices, including utility bills.
  • Assist patients with credit card payments over the phone in accordance with county policies.
  • Process attorney requests, as well as production of document requests, accurately and in a timely manner.
  • Enter and maintain accurate utility usage data in spreadsheets and the Energy Cap program.
  • Serve as a liaison between the Fire Department and utility companies to resolve billing or service issues.
  • Provide general office support to the Business Services - Finance section as needed.

Hourly rate
$17.50

Minimum Qualifications
  • High School Diploma, or G.E.D;AND
  • One (1) year of administrative support or related office experience.
  • Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Preferred Qualifications in addition to the above minimum qualifications
  • Experience in data entry and finance while using: Microsoft Word & Excel, etc.

For more information about this department, please click here.About Gwinnett County


Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

World-class community

More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

  • Atlanta’s Healthiest Employer by Atlanta Business Chronicle
  • Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
  • Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

Vision
Gwinnett is the preferred community where everyone thrives!

Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.


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