Senior Sales Tax AnalystAbout the Job:The Senior Analyst leads the City’s sales tax enforcement and collections efforts by leveraging data, systems, and enforcement tools. They drive process improvements, oversee complex legal and investigative actions, and guide staff in resolving high-risk accounts. By optimizing systems and ensuring consistent enforcement, the Senior Analyst strengthens the City’s financial stability and promotes fair tax compliance.
This position is subject to budget required furloughs to be implemented in the 2026 calendar year.
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Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here:2026 Salary Schedule
As a Sr. Sales Tax Analyst, you will:- Lead the operation, maintenance, and improvement of sales tax enforcement and collections systems, ensuring data accuracy and efficient workflows.
- Analyze large datasets to identify trends, risks, and opportunities that accelerate revenue collection.
- Develop and run SQL (structured query language) queries, dashboards, and specialized reports to guide decisions and improve outcomes.
- Streamline and automate processes to reduce delays and enhance the enforcement lifecycle for thousands of accounts.
- Oversee legal enforcement actions in partnership with the City Attorney’s Office, including preparing case materials and ensuring compliance.
- Manage escalated and complex cases, resolving disputes and guiding staff through sensitive enforcement actions.
- Provide daily leadership, training, and technical guidance to enforcement staff, ensuring consistent and accurate work.
- Organize team workflows to support timely enforcement, collections activities, and legal case progression.
- Lead projects that enhance systems, introduce innovative tools, and improve overall enforcement effectiveness.
- Research and pilot new techniques, technologies, and processes to strengthen compliance and recovery outcomes.
- Other duties as assigned.
- Learn more about this job by reviewing the class specification on theCity of Colorado Springs Class Specifications page
We are looking for candidates who demonstrate:Knowledge of:- Sales tax enforcement processes, legal enforcement tools, and the full collections lifecycle.
- Data analysis methods including interpreting trends and risks within large datasets.
- SQL (structured query language), reporting tools, and systems used for revenue, tax, or collections operations.
- City code, compliance standards, and procedures for escalated legal actions.
- Best practices in workflow management, automation and process improvement.
Ability to:- Lead and optimize complex data systems, workflows, and high-volume enforcement operations.
- Build and analyze SQL (structured query language) queries, and develop reports that drive decision-making.
- Manage escalated cases, legal actions, and sensitive taxpayer issues with accuracy.
- Provide leadership, training, and technical guidance to enforcement staff.
- Implement process improvements, introduce new tools, and drive innovation in enforcement operations.
- Independently apply judgement in interpreting laws, tax codes, regulations, collections procedures, and enforcement guidelines.
- Bachelor’s degree from an accredited college or university with major coursework in business administration, public administration, finance, accounting, criminal justice, data analytics, or other related fields.
- Five years of full-time professional experience in tax enforcement, collections, financial analysis, compliance, or related analytical work.
We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.
The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.- Advanced knowledge of analytical methods, receivable systems, complex data analysis, and enforcement processes.
- Experience serving as a lead worker over lower-level analysts and enforcement officers, overseeing workflow, training, scheduling, and work quality.
- Experience with revenue/collections management systems, and other specialized enforcement software.
Please contact City Recruiting at City.Recruiting@coloradosprings.gov for any questions about this position.
