Sr. Analyst, Guest Insights, Burger King

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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly$45 billionin annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

The Sr. Analyst, Guest Insights, Burger King, US & Canada plays a key role in uncovering actionable insights that shape strategy and drive sustainable, profitable growth for the brand.

Reporting to the Sr. Director of Guest Insights, this role partners cross-functionally to translate consumer behavior into business impact. You’ll leverage a mix of quantitative and qualitative research methods including attitude and usage studies, product and sensory testing, concept and ad testing, focus groups, ethnographies, and online qualitative to understand what drives guest decisions. This is an exciting opportunity to turn insights into impact for an iconic global brand.

RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week out of our office in Miami, FL.

What You'll Do:

• Partner with cross-functional teams including Guest Insights, Culinary, Category Management, and Marketing to define and prioritize the business questions that matter most
• Own the end-to-end execution of consumer research projects, serving as the go-to contact for external research vendors
• Thrive in a fast-paced environment, managing multiple, time-sensitive projects while keeping stakeholders aligned and informed
• Design and conduct analyses using DIY research tools (e.g., Zappi for concept and copy testing) to quickly get to what resonates with guests
• Turn data into craveable insights translating findings into clear, actionable recommendations that drive decisions
• Present insights and stories in a compelling way to diverse audiences across the organization
• Keep projects on track and on budget, partnering closely with vendors to ensure smooth execution
• Build strong relationships and communicate effectively to drive alignment and impact across teams

What You Bring:

• 2+ years of experience in consumer insights, marketing research, or a related field, with a passion for understanding consumer behavior
• Bachelor’s degree in a relevant field (e.g., Business, Marketing, Statistics, Social Sciences); advanced degree a plus
• Strong ability to turn quantitative and qualitative data into clear, actionable insights and recommendations
• Experience with core consumer research methodologies and a curiosity for uncovering the “why” behind the data
• Excellent communication and storytelling skills, with the ability to present insights in a compelling and easy-to-understand way
• Highly organized and able to manage multiple projects in a fast-paced environment
• Experience in the restaurant or QSR industry is a plus

#BurgerKing

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.