Review, audit, and process invoices for accuracy, authorization, and compliance with City purchasing procedures.
Match invoices with purchase orders and receiving documentation; research and resolve discrepancies.
Verify account coding and prepare accounts payable batches for payment processing.
Communicate with vendors and departments regarding invoice issues and payment inquiries.
Assist in preparing year-end financial schedules and required reporting, including preparation and maintenance of 1099 records and forms.
Perform accounting clerical duties related to the City’s water billing and revenue collection program.
Maintain and update customer accounts, including service connections, ownership transfers, billing adjustments, and account closures.
Process payments, credits, refunds, and write-offs in accordance with established policies.
Investigate billing discrepancies and respond to customer inquiries regarding service charges and account balances.
Assist in preparing reports related to water billing revenues and customer account status.
Coordinate with Public Works and Finance staff regarding service requests and billing corrections.
Provide information and assistance to businesses and the public regarding business license requirements, applications, and municipal regulations.
Respond to inquiries related to business license accounts, renewal notices, payment status, and general program requirements.
Coordinate with the City’s contracted administrator (HdL) and serve as a liaison to resolve account issues and inquiries.
Coordinate with City departments to verify zoning and building clearances and contact external agencies, such as the Los Angeles County Fire Department and Department of Public Health, when needed to confirm permit status.
Prepare correspondence related to business license inquiries, account updates, or compliance matters.
Lift and deliver packages to City departments weighing 1-20 lbs.
Perform related duties as assigned.
Establish and maintain effective working relationships with others.
Communicate clearly and concisely, orally and in writing.
Ability to handle hostile situations in a non-confrontational manner.
Perform duties in a helpful, courteous, and customer service-oriented manner.
Maintain current and accurate records.
Experience and Education
A high school diploma or GED certificate is required. Completion of supplemental courses in accounting is desired.
A minimum of one (1) year of related clerical experience, including financial and statistical recordkeeping.
Public contact experience preferred.
Knowledge of accounting system requirements and procedures.
Bilingualin English/Spanish is desired.
PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
The position requires prolonged sitting, standing, walking, kneeling, squatting, and stooping in the performance of daily activities. The position also requires repetitive hand and finger movement and fine coordination in preparing reports using a computer keyboard. The incumbent is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The position also requires both near and far vision in reading written reports and work-related documents. Acute hearing is required when providing phone and personal service. The nature of the work also requires the incumbent to drive motorized vehicles. The need to lift, drag and push files, paper, and documents weighing up to 20 pounds is also required.
Mental Demands
While performing the duties of this class, the employee is regularly required to use oral and written communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret data and situations; use math and mathematical reasoning; learn and apply new skills or information; perform highly detailed work on multiple concurrent tasks; work under changing and intensive deadlines with frequent interruptions; and interact with City officials, media, citizens groups, employees and others encountered in the course of work.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee works under typical office conditions, and the noise level is usually quiet.
TESTING
Candidates who pass all qualifying phases of the recruitment process (e.g., minimum qualification review, written and/or oral examinations) will be placed in an eligibility pool for the hiring department to initiate the selection process. Please note: recruitment timelines may vary. Updates will be provided to candidates throughout the process.
SELECTION PROCESS
It is the applicant’s responsibility to ensure that all information provided on the application and/or supplemental questionnaire is accurate and complete. Incomplete applications and/or supplemental responses will not be accepted. Resumes may be included, but will not be accepted in place of required application materials (e.g., high school diploma, G.E.D. equivalent, and/or typing certificate, if applicable). This is a competitive process; applicants must clearly demonstrate that they meet the minimum qualifications. Your application will only be accepted if it clearly shows you meet the requirements. The information you give regarding your experience and education will determine your eligibility and is subject to verification at any time. False statements will be cause for disqualification, removal from the Eligibility List, or discharge from employment. List each job title and employer separately. Do not group your experience. Specify the beginning and ending dates for each job. If you have supervised staff, indicate how many. Based on a review of application materials, only the most qualified applicants will be invited to participate in the testing process to further evaluate their job-related experience, education, knowledge, skills and abilities.
It is recommended you use a personal email address on your application instead of a work email address.Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the on-line application process). Notifications will be sent to the email address that is listed on your online application.
For more information regarding this recruitment, please email Human Resources, atbandrade@pico-rivera.org/spena@pico-rivera.org
Americans with Disabilities Act (ADA) Compliance
The City of Pico Rivera provides reasonable accommodations for qualified individuals under ADA, considering each situation on an individual basis. Individuals with qualified disabilities who need reasonable accommodation during the selection process must specify the accommodation needed, in writing, for the application and/or interview phase. If you have questions, please contact the Human Resources Department staff:nkatabyan@pico-rivera.org.