Sommelier/Floor Manager – Osaka Chicago
At Osaka Chicago, we are looking for an experienced Sommelier/Floor Manager to lead all wine, sake, and premium beverage operations while actively supervising front-of-house service execution. Ensure excellence in guest experience, beverage profitability, inventory control, staff education, and service standards, in alignment with brand guidelines, corporate structure, and financial objectives.
Key Responsibilities
• Oversee and manage all wine, sake, spirits, beer, and beverage operations, ensuring alignment with brand standards, service quality, and financial objectives.
• Curate, update, and maintain the wine and sparkling wine list in coordination with Sommelier MCK, Franchise Manager MCK, and brand guidelines.
• Lead guest-facing beverage service, advising on food and wine pairings and providing expert-level recommendations to enhance the guest experience and drive sales.
• Manage beverage inventory, cellar organization, weekly counts, ordering, invoice processing, and reconciliation, maintaining COGS within established targets.
• Develop and maintain strong relationships with winemakers, distilleries, and beverage vendors, negotiating pricing, allocations, and training opportunities.
• Supervise and support front-of-house operations before, during, and after service, ensuring smooth execution and operational efficiency.
• Ensure correct beverage storage, rotation, glassware selection, temperature control, and compliance with service standards.
• Lead continuous education and training programs for service and bar staff on wine, sake, spirits, pairings, and beverage sales strategies.
• Develop and coordinate wine or sake events and dinners, ensuring proper planning, execution, and alignment with brand and commercial objectives.
Profile We’re Looking For
Additional
Microsoft Office (user level).
Knowledge of POS systems and restaurant management platforms.
Understanding of management indicators, budgets, and P&L statements.
Why Join Osaka Chicago
• Be part of a globally recognized Japanese–Nikkei brand.
• Work in a fast-paced, high-end, and multicultural environment.
• Career growth opportunities within an expanding international group.
• Competitive compensation aligned with the Chicago hospitality market.