Shipping Supervisor

Join our Distribution Center and be the driving force for our store’s merchandise!

Location: Distribution Center, 3755 W Sunset Road, Suite A, Las Vegas, NV 89118

Schedule: 7:00 am - 3:30 pm Monday - Friday

Pay: $55,000-$60,000 annually

The Shipping Supervisor leads and develops the outbound team, ensuring accurate, efficient, and cost-effective order processing and shipment of merchandise. This hands-on role oversees all outbound functions—including, packing, shipping, and outbound quality control—while driving operational excellence through industry best practices and continuous process improvement. The outbound manager is accountable for meeting productivity and efficiency KPIs, implementing workflow improvements, and fostering a culture of safety, accountability, and high performance. This role is responsible for actively leading, coaching, and mentoring team members to achieve and sustain exceptional individual and team performance.

This position will support our RDC and NDC teams This role is based out of Las Vegas, NV.

Job Responsibilities

• Daily oversight of drivers and dock staff
• Daily oversight and participation in the timely loading and unloading of shipments in and out of dock area
• Ensure sound safety and risk policies and procedures through all areas of operation
• Assist in training/development, and staffing of staff
• Oversee assigned inventory of loading materials
• Check drivers in and out of warehouse in accordance with operational policies and procedures
• Provide recommendations on Capital Expenditure and planning
• Drive teamwork and communication between all operations leadership
• Assists other department heads as needed
• Deliver inventory between warehouses or other locations as needed
• Performs other duties as assigned
• Supervise daily processes on the dock and in other facilities.
• Review, coach, and develop the outbound associates.
• Monitoring work, adherence to policy and safety requirements.
• Issuing discipline when necessary.
• Interprets company policies for employees, enforce safety and security regulations, and holds daily pre-shift meetings.
• Manages labor hours and consumable supplies within budget.
• Prepare work schedules
• Spot check orders for accuracy and quality.
• Pulling critical care orders or double-checking them for quality and accuracy
• Inspects material handling equipment daily for safe operations and coordinates required repairs with the maintenance department.

Job Requirements

• 2+ years of transportation or shipping and private fleet experience
• Certification required to operate lift trucks or electric pallet jacks.
• Safely operate other DC equipment such as pallet jacks, rental scissor lifts, hand trucks
• 1+ years of supervisory or team leader experience
• Above average knowledge of Microsoft Office
• Excellent communication and people skills
• Desire to work as a team with a results driven approach
• Ability to multitask and problem solve
• Satisfactory Criminal Background Check and Drug Testing required
• Overtime and weekend work may be required
• Valid Driver’s license
• OSHA Safety and/or DOT experience (Preferred)

Additional Requirements

• Limited sitting
• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
• Normal or corrected vision and hearing
• Can distinguish varying or specific colors, patterns, or materials
• Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
• Occasionally outdoors
• Frequently exposed to varying temperatures from below 32 degrees to above 90 degrees
• Lift up to 50 lbs.
• Use of fine motor hand functions

We can’t wait to meet you so apply today!

WH Smith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WH Smith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

Marshall Retail Group prides itself on creating unique experiences for customers by developing distinctive retail store concepts that feature and highlight the local culture, community, and lifestyle of the cities in which they are located. InMotion Entertainment Group is the largest airport-based electronics retailer in travel locations globally, with access and insight into the latest technologies for business and leisure travelers, InMotion offers lifestyle products and electronics that include a wide breadth of headphones, mobile power, Bluetooth speakers and travel accessories.

EEO/ADA/DFWP

WH Smith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At WH Smith North America, it’s about each person bringing passion and skills to a dynamic and inclusive workplace