Inbound Shipping/Inventory Supervisor -- Carter Distribution
(Salt Lake City, UT)
About Carter Distribution
Carter Distribution is experiencing a major growth surge as we expand our capabilities and customer base. Located in Salt Lake City, we are a 3PL specializing in e-commerce fulfillment, offering advanced pick-pack-ship services, kitting, and temperature-controlled storage and solutions for products in the nutraceuticals as well as the health and beauty industry.
With more than a decade in business, millions of orders fulfilled, and over 100 years of combined leadership experience, Carter Distribution has built a reputation for reliability, innovation, and exceptional customer service. Our vision is to be the most trusted and efficient fulfillment partner in our industry, delivering excellence through innovation, reliability, and a relentless commitment to our customers' success.
Our culture is frequently praised by customers and partners for being peoplefirst, collaborative, and relentlessly customer-centric. Reviews highlight our terrific culture, expert leadership, and a team that genuinely cares about efficiency and customer experience.
As we scale rapidly, we are seeking a meticulous Inbound Shipping/Inventory Supervisor who excels in managing receiving, inventory accuracy, and put-away processes to fuel our high-volume operations.
Position Summary
The Inbound Shipping/Inventory Supervisor will oversee inbound receiving, inventory control, and put-away operations, ensuring 100% accuracy and seamless integration into our fulfillment workflow. Reporting to the General Manager, this role drives inventory integrity, supports demand forecasting, and maintains compliance for temperature-controlled and specialized products in our Salt Lake City facility.
This is a critical operational leadership position for a proactive professional passionate about precision, efficiency, and team development in a fast-growing 3PL environment.
Key Responsibilities
Operational Leadership
- Supervise inbound shipping/receiving, including unloading, inspection, labeling, and put-away of goods.
- Manage cycle counts, full physical inventories, and real-time inventory tracking via WMS.
- Ensure proper storage for nutraceuticals, health, and beauty products, including temperature-controlled zones.
- Optimize inbound workflows, dock scheduling, and supplier coordination for maximum efficiency.
People & Culture
- Lead, train, and mentor inbound and inventory teams, including staffing, scheduling, and performance management.
- Build a collaborative, safety-focused team culture aligned with Carter's people-first values and superior service standards.
- Conduct training on inventory best practices, safety protocols, and equipment operation.
Customer & Quality Focus
- Verify inbound quality, resolve discrepancies with suppliers, and maintain 99.9% inventory accuracy.
- Collaborate with operations and customers to support forecasting, replenishment, and special handling needs.
- Generate reports on inventory levels, turns, and aging to inform strategic decisions.
Continuous Improvement & Technology
- Utilize WMS platforms, barcode/RFID systems, and dashboards for accurate tracking and analytics.
- Drive process improvements to reduce receiving times, minimize stock discrepancies, and enhance throughput.
- Lead new vendor onboarding, facility expansions, and inventory system upgrades.
- Ensure compliance with safety regulations, lot tracking, and industry standards (e.g., FDA for nutraceuticals).
Qualifications
- This is not a remote position; must be onsite at the Salt Lake City facility.
- High school diploma required; Associate's or Bachelor's degree in supply chain, logistics, or related field preferred.
- 3+ years of supervisory experience in inbound receiving, inventory management, or 3PL warehousing (ecommerce or temperature-controlled preferred).
- Proficiency with WMS (e.g., Fishbowl, NetSuite, or similar)is a plus but not required, inventory software, and MS Office (especially Excel).
- Strong understanding of inventory control methods (FIFO, lot tracking), safety compliance (OSHA), and quality assurance.
- Proven team leadership in dynamic, high-volume settings with physical demands (lifting up to 50 lbs, warehouse mobility).
- Detail-oriented with analytical skills for root-cause analysis and data-driven improvements.
- 3PL experience is a plus.
- Schedule is Dayshift, but the qualified candidate must be flexible with additional workdays, hours, and shifts as business needs require
Compensation
- Competitive salary rate aligned with Salt Lake City market benchmarks and experience.
- Performance-based bonus tied to inbound KPIs (e.g., receiving accuracy, inventory integrity, cycle count precision).
- Comprehensive benefits including health insurance, paid time off, and career advancement opportunities.
Join Carter Distribution and power our growth with unbeatable inbound and inventory excellence—apply now!