Service Advisor

SNI Companies has partnered with an amazing organization in North Austin for a unique role as a Mechanical Claims Specialist!

Combine your Administrative support, Mechanical and Customer Service skills with the ability to handle a volume of inbound calls, multi-tasking ability and technical skills in this fast-paced fulltime role with growth potential, benefits and incentives.

In this role you will be processing and adjudicating automotive mechanical claims in a professional environment.

• Minimum 1-2 years of Mechanical Claims experience in a call center environment or relevant field

Essential Job Functions:

• Complete and finalize initial claim reports submitted by service writers/advisors, their representatives, or directly from contract owners to complete the adjudication process.
• Properly, efficiently, and accurately document loss report by establishing part and labor costs by utilizing approved pricing standards and/or labor and parts guides.
• Properly manage and maintain claim loss reports to ensure files are being settled and closed.
• Provide claim information/status to existing open or pending claims and communicate updates to service advisors

Why work here:

• Amazing leadership team!
• Small training classes with personal one on one attention and group training by a seasoned and experienced coach and trainer.
• Fully equipped breakroom with beverages, breakfast, lunch and dinner options available to all employees
• Friendly and fun environment with excellent employee culture
• GROWTH potential

Apply today for immediate consideration!