- Credit Risk Technology is seeking a seasoned Counterparty Credit Risk (CCR) Technical Business Analyst to support stability, enhancement, and continuous improvement of technology platforms serving Exposure Management (EM), Credit Risk Reporting (CRR), Risk Analytics (RA), Front Office, and Regulatory Reporting functions.
- This role partners closely with business users, technology teams, and support functions to translate CCR business needs into clear functional and technical requirements, improve operating processes, and help deliver reliable, scalable, and efficient support for exposure calculation, limit monitoring, and what-if pre-trade analysis platforms. The Technical Business Analyst plays a key role in developing key business and technical documents, facilitating root cause analysis through issue resolution, coordinating enhancements, and supporting change initiatives across the CCR application landscape.
- This role is responsible for helping ensure the availability, functional accuracy, data integrity, and regulatory alignment of systems used to calculate, monitor, and report counterparty exposure across Exchange-Traded Derivatives (ETD), OTC derivatives, and Securities Financing Transactions (SFT) products.
- The ideal candidate combines strong CCR domain knowledge, business analysis discipline, and technical fluency, with the ability to manage multiple priorities, communicate complex issues clearly, and work effectively across business and technology teams to support a broader strategic vision.
Major Responsibilities:
- Business Analysis & Exposure Management Application Support
- Partner with EM, CRR, RA, Front Office, and technology stakeholders to gather, analyze, and document business, functional, and technical requirements for EM applications, including EPE/PFE calculations, limit monitoring, what-if pre-trade intraday analysis, and exposure reporting.
- Translate business needs into clear process flows, user stories, functional specifications, data mapping documents, and test scenarios to support platform enhancements and production incident resolution.
- Act as a key liaison between business users and technology teams to ensure CCR priorities are accurately understood, implemented, and supported.
- Incident, Problem & Change Management
- Serve as a point of contact for high‑severity production incidents, particularly those impacting exposure reporting, limit breaches, what-if intraday analysis or regulatory deliverables.
- Drive hands-on root cause analysis (RCA) for impactful incidents such as calculation breaks, data validation/reconciliation issues, ensuring recurring issues are eliminated through permanent fixes rather than short‑term workarounds.
- Enforce robust change and release governance aligned with Mizuho Americas CAB, DevOps, CI/CD, risk, audit, and control standards.
- Production Operations & Continuous Improvement
- Analyze current-state CCR workflows, incident patterns, data reconciliations, and operational processes to identify opportunities for process simplification, control enhancement, and operational improvement.
- Support the definition and tracking of key operational and business metrics related to application performance, data quality, incident trends, and turnaround times.
- Drive documentation and standardization of business processes, support procedures, and control points across the EM application stack.
- Platform Reliability, Automation & Resilience
- Identify opportunities for automation and self‑healing processes for batch monitoring, data validation, reconciliations, and recovery processes for production as well as lower testing environments.
- Partner with Engineering and Infrastructure teams to improve observability, alerting, capacity planning, and resilience of EM applications.
- Assist in ensuring DR/BCP readiness for EM‑critical systems, including regular/annual testing and documented recovery procedures.
- Stakeholder Coordination & Global Delivery Support
- Work with onshore and offshore technology and support teams to clarify requirements, prioritize issues, and ensure smooth execution of BA deliverables across BAU projects and production support initiatives.
- Facilitate knowledge transfer, documentation quality, and shared understanding of CCR business processes, data flows, and system behavior across distributed teams.
- Help define business context, escalation needs, and operational expectations to support effective 24x7 coverage and service continuity.
Regulatory, Audit & Risk Controls
- Ensure EM applications meet regulatory, audit, security, and internal risk management requirements.
- Lead IT Operations engagement for internal audits, regulatory exams, and model governance reviews, demonstrating control maturity.
- Maintain strong IT control frameworks (access, change, data integrity) across IT and business teams.
Required Qualifications:
- 12+ years of experience as a Technical Business Analyst or System Business Analyst within financial services technology.
- Strong experience supporting risk, exposure management, or related front-office / risk technology applications.
- Demonstrated experience working across business stakeholders, development teams, QA, and production support teams in a regulated environment.
- Bachelor’s degree in computer science, Information Systems, Finance, Mathematics, or a related discipline.
Technical & Domain Expertise
- Strong understanding of Counterparty Credit Risk and Exposure Management concepts, including derivative trade lifecycle, market data, PFE, EPE, collateral and margin processes, limits, stress testing, and what-if analysis.
- Experience working with batch and intraday risk platforms, data flows, reconciliations, and reporting processes in a CCR or risk technology environment.
- Ability to work with technical teams on SQL, data analysis, interface mapping, ETL workflows, and downstream/upstream system dependencies.
- Experience creating Business Requirements Documents (BRD), functional specifications, process flows, test cases, and data mapping artifacts.
- Familiarity with tools such as JIRA, Confluence, SQL, ServiceNow, and reporting or analytics tools used to support requirements, incidents, and delivery tracking.
- Understanding of SDLC, Agile delivery, testing lifecycle, and change management processes.
Leadership & Soft Skills
- Strong analytical and problem-solving skills, with the ability to break down complex business and technical issues into actionable requirements.
- Excellent written and verbal communication skills, with the ability to engage effectively with business users, risk managers, developers, QA teams, and senior technology stakeholders.
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced, high-pressure environment.
- Self-motivated, detail-oriented, and able to work both independently and collaboratively across distributed teams.
- Ability to facilitate discussions, resolve ambiguity, and build alignment across business and technology stakeholders.
- Collaborative team player with a strong sense of ownership and accountability.