Senior Pega Engineer - RWF

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

The Digital Technology and Innovation group supports the Corporate Strategy, Digital Platform & Innovation Business. Together they work closely to continue evolving Wells Fargo’s digital platforms and enhance integration of the innovation pipeline into our customer-facing capabilities.

The Wells Fargo Customer Personalization Program successfully launched last year it's new Customer Engagement Engine (CEE) ) capability that enables us to truly ‘see’ our customers across all channels and better understand their activities and needs,  though data insights and it's AI-Powered brain. CEE decides the decides the 'next best conversation' to have with a customer based on customer behaviors, available product and service offers and sophisticated machine learning and adaptive modeling principles. It is rapidly rolling out new customer conversations, new channels and new system integrating points to fulfill its future road map.   

We are seeking a Software Sr. Engineer (Senior Pega Engineer) with a growth mindset and a demonstrated Pega technology accomplishment to design and  development of the Conversation and Personalization Platform using Pega Customer Decision Hub. 

Roles and Responsibilities:

• Work closely with Business Partners, Business Analysts, and Developers to design and develop application solutions that are secure, reliable, and reusable components
• Work within a team environment to help solve complex business requirements while utilizing enterprise and industry best practices
• Work in coordination with our QA team to ensure all application code is defect free before being deployed to production environments
• Ensure quality, security, and compliance requirements are met as part of application development activities
• Work in an agile application development life cycle with deployments to production every three weeks
• Acting as an escalation point for application support and troubleshooting.
• Assuring quality, security and compliance requirements are met.

You’ve got the passion. You’ve got the skills.  At Wells Fargo, you’ll have the chance to join a team of smart and talented people who share the same values.  Our goal is to attract, develop, retain and motivate the most talented people - those who care and who work together as one team to deliver innovative top quality solutions. 

This is a full time opportunity with a competitive compensation package, a comprehensive benefits package including a generous PTO program and many other benefits. For additional benefit information visit https://www.wellsfargo.com/about/careers/benefits/.

Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

Please note: "RWF" is an identifier used for internal recruiting purposes only and has no connection to the nature or responsibilities of the job.

• 7+ years of software engineering experience
• Successfully completed Pega Lead System Architect Certification
• Successfully completed Pega Certified Decisioning Consultant Certification
• 7+ years of Pega experience
• 2+ years of experience in personalization techniques in consumer industry

• An industry-standard technology certification
• Strong verbal, written, and interpersonal communication skills
• A BS/BA degree or higher in information technology
• Ability to design or develop automated solutions to business problems
• Ability to design, develop, and implement large scale/complex software applications
• Experience performing proof of concepts
• Knowledge and understanding of public and private cloud integration with AWS, IAAS, Asure or Google

• Flexibility to work in a 24/7 environment, including weekends and holidays

CA-Concord: 1755 Grant Street - Concord, CA

• All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
  
  Relevant military experience is considered for veterans and transitioning service men and women.
  Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.