Senior Partnerships & Tourism Manager

Something Extraordinary Every Day™

As our Senior Partnerships for Tourism Manager, you will be responsible for executing the Belmont Park Village opening strategy for destination marketing and B2B partnerships, building relationships with important partners in the community and introducing and raising awareness of our business proposition.

What you will be doing

• Developing a tourism traffic strategy that defines tourism guest growth year over year.
• Serving as a brand ambassador and forming relationships with:

> Local, regional, and national governmental entities, embassies, and associations;

> Hotels, agencies, local attractions, and businesses;

> Transportation / Travel providers – airports, public transport, and stations, etc.;

> Influential organizations and tourism attractions – tour companies, sports teams,

popular attractions;

> Expat communities, international schools, and cultural associations;

> Credit card companies, banks, high net worth businesses, and closed user groups.

• Tailoring partnership packages for sale through third parties and via Belmont Village’s online booking portal.
• Managing the calendars and 360-destination strategy for the function, the Village and the campus grand opening in 2027.
• Attending tourism marketing events, FAM trips and trade shows, in order to identify market trends and promote the Village.
• Managing and expanding relationships with tour operators and travel agencies to support Leisure and MICE tourism; distributing tourism marketing materials and seed campaign videos to tourism partners.
• Building the U.S. tourism CRM program by way of capturing leads and contacts, and managing the related customer relationship pipeline.
• Working with the Marketing team to develop content strategy that boosts the storytelling of the village in source markets, and maximizes online and social media opportunities for tourism.
• Compiling reports on partners’ activities, new promotions, market and city trends, etc. on a regular basis to help inform and dictate all marketing and source market strategies.

What makes you special

Every colleague is an entrepreneur at heart and this drives our organizational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have:

• Broad and international experience in the travel industry, online travel agencies & travel platforms, in-bound & out-bound, Premium Hospitality, luxury brand segment, leisure & MICE and/or Partnerships segments, especially Financial Services and Airlines.
• In-depth knowledge of the local market, including regional and national tourism boards and resorts.
• A desire to be a part of a team establishing Belmont Park as an Iconic Destination in New York.
• Demonstrated passion for partnerships, and the creative creation of bespoke partnership opportunities that generate win: wins for all parties and, in particular, our guests/clients.
• An obsession with the trends and players disrupting the travel experience, particularly how it impacts, and is embraced by, the HNW community.
• Exceptional relationship building and management skills.
• A willingness and ability to travel domestically and internationally.
• Fluency in English; any other language would be beneficial.
• Demonstrated computer literacy, with high proficiency in Microsoft Office.
• Strong organizational skills, specifically establishing processes and collating information.
• Experience working in complex, matrixed organizations is a plus.
• Ability to both work as a team and work independently with minimal supervision.
• Strong interpersonal and communication skills, with a flexible approach, and ability to work well with others across all levels of the business.
• Ability to prioritize competing demands and meet deadlines in a fast-paced environment.
• Accuracy in record-keeping and data entry, and a discerning eye for detail.
• Demonstrated innovation and commitment to continuous improvement to raise the bar.
• A well-mannered demeanor, always maintaining a high level of professionalism.
• Capability to think creatively on your feet, live in the moment and provide flexible and innovative solutions to daily challenges and opportunities.
• Demonstrated ability to lead by being engaging, proactive and informative.
• Flexibility to work weekends and federal holidays, as needed.

There’s no one quite like us

The Bicester Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 11 Villages in Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.

Our Vision is to be the best shopping destination in the world. Our Mission is to make the lives of others better - our brands, our guests, our people and our communities. Our Brand Promise is to offer something extraordinary every day. Our Five Values are the glue that bind us together and allows us to lead ahead:

• Authenticity - Always do the right thing
• Innovation - Think outside of the box
• Passion - Do what you love and love what you do!
• Critical Thinking - Challenge the obvious
• Vision - Be mission driven always

Why we’re exceptional

The key to our success is the quality and commitment of our people. To work in one of the teams at any of the Villages is to play an active role in redefining both the art and the science of retail. This creates a dynamic approach that underpins our ability to anticipate future trends in a fast-changing world. In return for your Authenticity, Critical Thinking, Innovation, Passion and Vision, you’ll receive a generous salary and we’ll also reward you by:

Looking after you: You’re entitled to vacation, sick & safe time plus holidays. We provide an amazing benefits' package including medical, dental, vision, flexible spending accounts, life insurance, generous short- and long-term disability. We also offer a generous 401(k) match, Employee Assistance Program, and additional ancillary benefits.

Treating you: We offer a very generous employee referral bonus.

Championing you: you’ll be working within a creative and collaborative environment like no other, with the opportunity to develop your professional and personal skills while advancing your career.

Come and live your story with us

The key to our success is the quality and commitment of our people. The Bicester Collection is made up of 1,200 colleagues of 50 nationalities. We are diverse in background, age, experience and leadership style. We believe that an inclusive workforce makes magic happen, and with this in mind we welcome everyone - regardless of age, gender identity, race, sexual orientation, physical or mental ability or ethnicity - to be a part of our family. We are offering a fantastic opportunity for a professional and commercially focused individual to join us. We have huge ambition for what we can achieve together and we want to have fun!