Senior Manager I, Business Development, Ecomm, Digital In-Store Business Experience

Wal-Mart
Hoboken, NJ

Position Summary...

What you'll do...

Walmart+ is a membership program that brings together valuable in-store and digital benefits like no other retailer can. With membership benefits like Free store delivery, Free shipping with no order minimum, Mobile scan & go in-store, and Member prices on Fuel, Walmart+ helps our members save time & money and gives our members an experience superior to other retailer programs.

Specific Responsibilities Include

We are looking for a Senior Manager I, In-Store Digital Experience to join the Walmart+ Member Experience team who will help us lead the in-store experience that comes to life using our digital platform. This role will heavily liaise with our Digital Experience team, our Product Team, Operations and our In-store Experience team in leading the W+ application development, usage and overall experience in-store and on premise (including ACC and Fuel).

You will work closely with the Director, In-store experience to represent and consult on initiatives supporting program development to enhance W+ Member shopping engagement throughout their shopping journey. You will work cross-functionally with Insights, Membership Data, Member Experience, Product, GTM Team, In Store Marketing, Transformation Team, and many others.

  • You will take a SME/project management lead for in-store experience in how the W+ engagement looks from a digital perspective. This will include OPD, Parking, Checking-in (arrival), Store Navigation, Scan & Go, Checking out (SCO, CX-1, and others), and Member Service in-store.
  • You will lead the coordination of weekly cross-functional communication and executive updates for the in-store digital experience.
  • You will lead the development of applicable metrics by partnering with the Membership Data reporting team to develop relevant KPIs that mark our progress in improving the in-store marketing experience within the digital platform.
  • This role will work closely with Director of In-store experience and Digital Experience to develop sound bases for testing concepts, articulate metrics needed for measuring success and tracking execution.
  • The ideal candidate will have solid product platform understanding to liaise properly with cross-functional team; robust understanding of integrating research and data insights into meaningful functionality within the platform while representing the needs of our members' journeys in-store.

The ideal candidate will be an innovative, adaptable, strategic, & results-oriented manager with a deep passion for product development, team leadership and business results. This individual will have expertise in project management, reporting, as well as executive communications. This role is highly collaborative, fast-paced, working with talented colleagues across several disparate teams. You must be adaptable, articulate and confident. This is a high visibility role with the ability to make a significant impact on our business goals.

You'll wow us if....

  • You've worked in large-scale, multi-organizational programs before and have the high level of detail and organization required for success.
  • You're highly skilled at delivering against multiple large scale projects working within a digital project, customer-facing platform.
  • You have a strong breadth of experience across Digital & eCommerce, preferably working within disparate teams and can creatively solve business problems without much oversight.
  • You thrive within a fast-paced, minimally structured environment and love working with people, data and research to answer day-to-day business problems.
  • You are collaborative and can work across various teams to influence outcomes.
  • You possess a great deal of energy and a positive attitude.
  • You participate in strategic planning meetings to create alignment toward your organization's strategy.
  • You have a deep understanding of Walmart's global network capabilities.
  • You can have fun!

Minimum Qualifications...

Bachelor's degree in Business, Accounting, Finance, Marketing, or related field and 3 years' experience in business development, market

development, product development, or relevant area OR 5 years' experience in business development, market development, product development,

or related area.

Preferred Qualifications

Experience in project management, reporting, and executive communications. Track record of success in a collaborative, fast-paced, environment.

Proven ability to work and collaborate across several disparate teams.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Accounting, Finance, Marketing, or related field and 3 years' experience in business development, market

development, product development, or relevant area OR 5 years' experience in business development, market development, product development,

or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Sales, Supervisory experience, Working on cross-functional teams

Masters: Accounting, Masters: Business, Masters: Finance, Masters: Marketing

Primary Location...

121 River St, Hoboken, NJ 07030-5989, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

Frequently asked questions

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