Our higher education client is looking for a Senior Functional Analyst with experience supporting ERP systems, (Workday HCM preferred.) This is a hybrid role in College Park, MD and is a long-term contract. No third party C2C candidates will be considered.
The Senior Functional Analyst – ERP Systems will play a critical role in supporting enterprise platforms by translating complex business needs into scalable system solutions. This position serves as a key liaison between business stakeholders and technical teams, ensuring ERP and faculty/staff systems effectively support institutional strategy, operational excellence, and an improved employee experience.
In this role, you will support initiatives across Workday HCM, Faculty Management Systems, integrations, analytics, and related enterprise platforms, with a strong focus on requirements gathering, process optimization, testing, and change enablement.
Key Responsibilities
Functional Analysis & Requirements
- Lead requirements gathering sessions with stakeholders across HR, Academic Affairs, Finance, and enterprise support teams
- Translate business needs into clear functional requirements, user stories, process flows, and use cases
- Analyze current-state processes and recommend future-state improvements aligned with institutional goals
- Support initiatives related to faculty onboarding, scheduling, credentialing, workload management, and compliance
ERP & Faculty Systems Support
- Serve as a functional subject matter expert for Workday HCM and faculty/staff systems
- Support configuration, enhancements, and optimization of ERP modules and faculty systems
- Partner with Product Owners and Solution Architects to ensure solutions are scalable and aligned with platform standards
- Contribute to roadmap planning and backlog refinement for ERP and faculty systems initiatives
Cross-Functional Collaboration
- Act as a bridge between business units and technical teams
- Coordinate dependencies across HR, IT, Academic Affairs, Finance, and external vendors
- Participate in governance forums, change advisory boards, and stakeholder reviews
Documentation & Change Enablement
- Maintain functional documentation, process maps, and system configuration records
- Support the development of training materials, job aids, and knowledge transfer
- Assist with change management efforts to ensure successful adoption of new capabilities
Core Competencies
- Functional analysis and problem-solving
- Translating complex business needs into system solutions
- Stakeholder engagement and communication
- Cross-functional collaboration in matrixed environments
- Strategic thinking with strong attention to detail
Required Qualifications
- 7+ years of experience as a Functional Analyst, Business Analyst, or similar role supporting ERP systems
- Hands-on experience with Workday HCM or other large-scale ERP platforms
- Experience supporting higher education faculty, academic, or workforce lifecycle processes
- Strong background in requirements documentation, testing, and UAT
- Experience working with integrations, data flows, and reporting/analytics
- Familiarity with Agile, hybrid, or waterfall delivery methodologies
- Bachelor’s degree in Information Systems, Business, Education, or a related field (or equivalent experience)
Preferred Qualifications
- Experience supporting Faculty Management Systems (FMS/FPMS) or academic operations
- Experience with Workday Prism, Extend, or integrations
- Exposure to skills-based workforce initiatives or performance management
- Experience in higher education or similarly complex regulated environments
- Experience supporting accessibility (ADA) or compliance-driven initiatives
