Senior Director of Lifecycle Services

About Foodmate, a Duravant company:

Lifecycle Services is Duravant’s global brand for aftermarket support, providing parts and service solutions across our family of companies, including Foodmate. Foodmate brings innovative technology and cost-effective solutions to poultry processing automation. Our team of dedicated professionals is backed by decades of poultry industry knowledge and experience, resulting in the engineering, development and implementation of highly innovative meat processing equipment geared to our clients’ ever-changing needs. Foodmate is proud to be a Duravant company.

About the role:

The Senior Director of Lifecycle Services provides strategic, commercial, and operational leadership for the aftermarket business at Foodmate. In this role you will have the opportunity to drive the strategy to build a best-in-class service organization that is critical in driving enterprise growth and advancing service strategies that deliver long-term customer value. This is a high-impact leadership opportunity to shape service strategy, strengthen customer partnerships, and build a high-performing team that supports the full lifecycle of Foodmate equipment in the field.

What you will do:

• Provide strategic leadership to ensure exceptional customer satisfaction across all touch points with Foodmate’s Aftermarket business. Coach, mentor and develop team of highly technical employees.
• Accountable for achieving growth and revenue targets by driving strategies that increase revenue, improve margin performance, and enhance customer satisfaction, while maintaining operating expense and profitability in line with budget expectations.
• Responsible for the creation of the strategic roadmap for Aftermarket to exceed financial and operational targets.
• Lead the strategy, development and market positioning of new and emerging products and services by leveraging market and competitive insights to drive new growth opportunities.
• Leads and prepares product development; introduction to market, including development of marketing, sales, engineering, and financial plans.
• Develops and maintains cross functional relationships with engineering, marketing, sales, information technology, internal and external customers, analysts, and senior management teams to formulate and execute the strategy.

What you will need:

• Bachelor's Degree in a technical or business field; MBA preferred
• 10+ Years of work experience; 5 years leading teams
• Experience in poultry, food processing or field service industry preferred
• Strong business analysis, problem solving, and strategy development skills
• Ability to build commitment and consensus through effectively influencing others
• Knowledge of manufacturing and engineering processes

Benefits:

• This position is eligible for equity
• Annual incentive plan
• Paid time off & 10 paid holidays
• Life/Disability Insurance
• Medical/Dental/Vision
• 401k
• Paid maternity/paternity leave
• Wellness programs

Additional information:

• This position will be onsite at our Ballground, GA office.
• This position will offer relocation benefits.
• Sponsorship is not available for this position.
• Domestic travel up to 25%.

About Duravant:

Duravant is a global engineered equipment company with an over 100-year operating history. Through our portfolio of operating companies, we deliver trusted end-to-end process solutions for customers and partners through engineering and integration expertise, project management and operational excellence. With worldwide sales distribution and service networks we provide immediate and lifetime aftermarket support to all the markets we serve in the food processing, packaging and material handling sectors. Duravant’s market-leading brands are synonymous with innovation, durability and reliability.