APR Consulting, Inc. has been engaged to identify a Scheduler
Location: 6601 Bermuda Rd Las Vegas, NV 89119 (4 days per week onsite)
Position: Scheduler
Salary: $19/hr
Duration: 6 months
Schedule: Mon-Friday – Start time 6am – OT as needed
Gaming License – Yes (Upon getting an offer)
Role Overview
:This individual will pull reports from Oracle, ServiceMax, and other databases, and assist with scheduling technicians for service calls. The role requires strong multitasking skills and comfort working across multiple systems
.
Duties, Task and Responsibiliti
- esSchedule job tasks for the field service department including product installations, conversions, equipment removal, and upgrade
- s.Schedule supplier tasks to support field service installations, removals, and conversion
- s.Schedule job task in the most efficient manner based on the understanding of field services availabilit
- y.Communicate with Field Service Management to accurately coordinate job task
- s.Effectively communicate with customers’ and provide all required documentation per our Standard Operating Procedure
- s.Update multiple databases in a timely manne
- r.Demonstrate the ability to run reports as require
- d.Participate in internal/external meetings as required and communicate important information with other department
- s.Cover Team Member responsibilities when absen
- t.Regional variations as necessary with any required documentatio
- n.Must have the ability to work independently and direct a group of individual
- s.Other duties as assigne
d
. Skills, Abilities and Knowled
- geDemonstrate the ability to organize and manage the product coordination for Field Servic
- e.Capability to understand compliance and regulatory requirement
- s.Must be able to adapt to stressful internal/external customer situation
- s.Demonstrate the ability to effectively negotiate and drive resolutions as required with professionalis
- m.Ability to effectively manage a diverse workforc
- e.Must be able to adapt to change and a fast-paced environmen
- t.Communicate and interact with customers internally/externally effectively and efficientl
- y.Must possess the ability to be courteous and professional with clients internal and external, resulting in a positive customer experienc
- e.Beginner level for Internet Browser and MS suite programs: Google Chrome, Internet Explorer Outlook, Teams, Word, and Exc
- elExcellent email etiquet
- teFamiliar with Oracle syste
m
s Education and Training Skil
- lsHigh School Degree Requir
- ed1 year or less scheduling experience in Gaming or Similar Busine
- ssOracle Experience and Microsoft Applications Preferr
e
d Soft Skil
- lsDrive and exhibit the company core value
- s.Build sustainable relationships of trust through open and interactive communicatio
- n.Good communication skills with a customer service approac
- h.Adapts as technology change
- s.Easily embraces change within the organizatio
n.
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwi
de.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by
law.
Don't miss out on this amazing opportunity! If you feel your experience is a match for this position, please apply today and join our team. We look forward to working with
you!