Employment Type: Full-time
Available Positions: 1
Location: On-Site
Application Deadline: May 21, 2026
Summary
The Salesforce Administrator will support users, improve system functionality, maintain data integrity, and implement business solutions to enhance productivity and customer relationship management.
Key Activities
- Process & Automation Leadership: Lead the design, documentation, and maintenance of complex Salesforce Flows. Transition legacy processes into modern, efficient automation.
- Logical Troubleshooting: Act as the primary lead for help desk ticket triage. Use a systematic process of elimination to diagnose root causes and coordinate solutions with internal teams and outside consultants.
- Agile Problem Solving: Management of incoming requests, delivering immediate tactical resolutions for end-users while ensuring all changes adhere to platform best practices and long-term goals.
- Cross-Functional Collaboration: Partner with Sales, Business Operations, Customer Service, Marketing, Finance, Warehouse, and Technical departments to map out and achieve effective, accessible processes.
- Strategic Planning: Balance point-of-need support with long-term project work and system modernizations. Maintain a roadmap for future platform enhancements and technical debt reduction.
- System Governance: Manage essential admin functions including user accounts, permission sets, groups, licensing, and package management.
- Data & Auditing: Complete regular internal system audits, prepare for seasonal upgrades, and maintain high data integrity through SOQL/SQL querying and reporting.
- Liaison & Training: Act as the bridge between end-users, vendors, and the IT Department. Assist in training new users to strengthen the organization’s overall Salesforce skill set.
- All other responsibilities and duties as assigned.
Preferred Skills
- Platform Knowledge: Experience with Salesforce packages such as CPQ or Revenue Cloud, Field Service, and/or ERP packages is strongly preferred.
- ERP Familiarity: Prior experience assisting with the implementation of at least one ERP system is a plus.
- Data Skills: Experience with SOQL and/or SQL for querying and manipulating larger data volumes.
Educations & Experience
- Bachelor’s degree in Information Technology or a related field preferred. Salesforce Certification(s) are a significant plus.
- Technical Savvy: Minimum 2–4 years of Salesforce Administrator experience. Strong proficiency in Lightning Flow is a must.
- Logical Reasoning: Exceptional ability to troubleshoot through deductive reasoning, process of elimination and systematic testing.
Are you looking for your next opportunity? We can help.
Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.
TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.
Accommodation for applicants with disabilities is available upon request.
Are you looking to hire? Get started here:
https://www.topqualityrecruitment.com/fill-a-position/
See hiring advice: https://www.topqualityrecruitment.com/blog/
See all available opportunities: https://www.topqualityrecruitment.com/jobs/
We thank all applicants for their interest and appreciate the time and effort involved; however, due to the large volume of resumes received only those candidates selected for an interview will be contacted. Please attached your resume to your application.
Job ID: 8271
