Position Summary
The Risk Coordinator supports day-to-day claims operations, including intake, documentation, and incident review. This role plays a key part in ensuring claims are reported accurately, tracked effectively, and progressing in a timely manner. This is a hands-on, detail-oriented position ideal for someone looking to build a career in risk management, insurance, or claims.
Key Responsibilities
- Support claims intake, documentation, and file organization for workers’ compensation, general liability, and property incidents
- Assist with timely claim reporting to third-party administrators (e.g., Sedgwick)
- Conduct video review and support incident fact gathering through coordination with store teams
- Coordinate with internal teams (HR, Operations, Asset Protection) to gather information supporting claim handling
- Track and follow up on open claim items to support timely progression and resolution
- Run and monitor motor vehicle record (MVR) compliance via a third-party vendor
- Reconcile driver eligibility lists and maintain compliance tracking
Qualifications
- Associate’s degree required (Bachelor’s preferred)
- 0–3 years of experience in administrative, legal, insurance, or related field
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks and follow through consistently
- Proficient in Microsoft Office Suite and comfortable using technology (including AI tools)
- Strong written and verbal communication skills
Preferred Qualifications
- Exposure to insurance, claims, or risk management
- Experience in legal, compliance, HR, or case management environments
What Success Looks Like
- Claims are accurate, organized, and progressing efficiently
- Follow-ups are handled proactively and on time
- Documentation is complete and audit-ready
- Risk team has clear visibility into claim activity
Why Join Us
- Opportunity to build a career in Risk Management and Insurance
- Hands-on experience across workers’ compensation and liability claims
- Exposure to cross-functional teams including HR, Legal, and Operations
- Growth potential within a developing risk function