Nomad Temporary Housing, a Global Corporate Relocation Company, Headquartered in San Diego with offices in Phoenix, Hong Kong, and London is looking for a Reservations Coordinator to join our growing organization.
This position is Full-time in a customer service support role.
Schedule: Monday-Friday, 8 hour shifts & 1 hour lunch. Shifts fluctuate between 5:30am PST and 6:00pm PST.
Responsibilities
- Working with established clients to provide optimal temporary housing options for relocating employees
- Provide well-written emails to clients consulting on temporary housing options
- Sourcing and managing suppliers
- Moderate amount of supply chain management
- Negotiation skills aimed to provide clients with attractive options
- Ensuring clients have arrived safely and handling any issues they have with the apartment
- Moderate data entry & phone use
- Must be able to manage 8-10 client leads per day
- Answer incoming calls
- Provide support to our clients
- Other responsibilities, as assigned.
Qualifications
- College Degree 2 or 4-year college degree is preferred
- Excellent verbal and written communication skills
- Must be well-versed in Outlook and Microsoft Word
- 1-3 years of customer service experience
- Must have great attention to detail. If you have this, put 'have' in the subject line when replying.
- Strong organizational skills required
- Ability to work autonomously and take 'ownership' of situations
- Positive 'go-getter' attitude & Sense of Urgency are a must
Compensation
- $21 to $23 an hour
- Monthly commissions and bonuses
- Health care contribution
- Paid time off and paid holidays
- Office lunches & break room snacks and drinks
- 401k with potential company match