Location: 425 Haaland Dr, Suite 101, Thousand Oaks, CA, 91361 (Onsite)
Duration: 6 Months (contract with high potential for extension)
Job Summary
We are seeking a friendly and organized Medical Receptionist to support patient scheduling, registration, front desk operations, and administrative tasks in a healthcare environment. The ideal candidate will provide excellent customer service while assisting patients, managing appointments, verifying insurance, and maintaining accurate records.
This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced ambulatory care setting.
Key Responsibilities
Greet and assist patients, visitors, and callers professionally
Schedule, confirm, cancel, and reschedule appointments
Perform patient registration and update demographic information
Verify insurance coverage and obtain authorizations
Collect copays and maintain payment records
Prepare and maintain patient charts and documentation
Handle incoming calls, messages, mail, and office correspondence
Perform clerical duties including scanning, filing, faxing, and photocopying
Support office operations and maintain inventory/equipment
Assist patients with telehealth and appointment coordination
Required Qualifications
High School Diploma or equivalent
Experience in healthcare reception, front desk, or administrative support
Strong customer service and communication skills
Experience with scheduling and patient registration
Basic knowledge of insurance verification and copay collection