Receptionist

Job Title: Facilities Coordinator (with Receptionist duties)

Location: Charlotte, NC 28202

Duration: 2 months( Coverage for employee on leave ) Possible for extension

Hours: 8-5 or 9-5 | M-F

What You'll Do

• Receive and direct incoming calls to appropriate personnel and voicemail
• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor
• Issue and follow security protocols
• Manage front-of-house operations by welcoming visitors, registering and logging inquiries, controlling door access, and escorting guests to meeting rooms for their hosts
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols
• Schedule and prepare meeting and conference rooms
• This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed
• Perform general clerical duties including distributing office packages and ordering office supplies
• Track incoming and outgoing packages, mail, and freight
• Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion
• Impact through clearly defined duties, methods, and tasks are described in detail
• Deliver own output by following defined procedures and processes under close supervision and guidance
• Set up for employee engagement events and activities as defined by the team
• Ensure the reception area and public spaces are clean and tidy with the furniture in the appropriate positions
• Report and record any faults with furniture, fixtures, and equipment to the facilities or property management team
• Serve as emergency point of contact and floor warden for drills or evacuations
• Other ad hoc duties as assigned by supervisor

What You'll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
• Hospitality and service mindset

Software skills:

• MS Suite Skills
• Basic computer functions

Interview Process: 1 virtual and/or onsite

Summary:

• As a Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are completed.